Geoprotek No Utility Message

If you are seeing a Geoprotek No Utility message on your solar inverter your solar power system isn’t working, so it’s in your best interest to look into what’s going on ASAP. The two clear signs of the No Utilty issue are:

• There inverter fault light is glowing red
• The inverter display shows a “No Utility” message

The Geoprotek No Utility message tells you that your inverter is not seeing any power from the electricity grid. This can be caused by a number of different things, such as:

• Power outage from the street
• Normal Supply Main Switch is off
• Solar Supply Main Switch is off
• AC Output Isolator (beside inverter if present) is off
• AC plug into inverter is not connected
• Damage to wiring, switches, or other component

Things to Check with the Geoprotek No Utility Error

There are a few things you can check if you’re getting the Geoprotek no utility message as follows:

• Make sure that it’s not a power outage from the street
• The Normal supply main switch in your switchboard should be switched ON (up is usually ON).
• The Solar supply main switch in your switchboard should be switched ON (up is usually ON).
• The AC plug on the inverter is fully plugged in.
• The inverter AC isolator switch (if present) is in the ON position.

If you’ve checked all the above and everything seems okay but you’re still seeing the No Utility message, then it’s time to talk to a solar accredited electrician for further help.

Next Steps To Rectify A Geoprotek No Utility Fault

According to the inverter there’s no electricity coming from the grid, so the first thing a solar accredited electrician will do is check whether the inverter is actually getting power to it or not. If it is, then the problem is with the inverter. If it is not, then the problem is somewhere between the inverter and the grid.

If you are in South East QLD somewhere near the Gold Coast or Brisbane area we can certainly help get your solar power system back in action ASAP.

For further assistance please complete the form above under the URGENT heading so we can help you further.

Got A Question About Solar Power? Click Here For Answers!

• Can you add more solar panels to your solar power system?
• How much power can you expect from your solar power system?
• Do you know how to read your Energex solar power meter?
• Could you be saving hundreds of $$ on your pool power costs?
• How to make the most of the 44c feed in tariff
• How to make the most out of a low feed in tariff

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Power One / ABB Aurora Solar Inverter Missing Grid Message

Do you have a Power One / ABB Aurora Solar Inverter Missing Grid Message? If so your Aurora solar inverter isn’t producing any power so don’t ignore it – take action!

The Power One company who makes the Aurora inverter was bought out by another company called ABB, so there can be some confusion in who the manufacturer is.

The two clear signs of the Missing Grid issue are:

• There inverter Alarm light is glowing orange
• The inverter display shows the “Missing Grid” message

The Power One / ABB Aurora Solar Inverter Missing Grid Message tells you that your inverter has not detected any electricity coming from the street. This can be caused by a number of different things, in this post we’ll investigate some of the common causes.

Common Ways to Fix the Power One / ABB Aurora Solar Inverter Missing Grid Message

There are three simple things you should firstly check as follows:

• Go to your switchboard and make sure the solar supply main switch is turned ON.
• If your inverter is not installed next to the switchboard, you’ll probably have an inverter AC isolator, make sure this is ON as well.(if present)
• Make sure you actually have power from the street, there isn’t a blackout is there?

If you have checked the above and all seems okay, then you are going to need to contact a solar accredited electrician for further assistance. There are various issues it could be (switchboard, cables, or the inverter) and you will need the expertise of an electrician to diagnose and fix this.

If you are in South East QLD somewhere near the Gold Coast or Brisbane area we can certainly help get your solar power system back in action ASAP.

For further assistance please complete the form above under the URGENT heading so we can help you further.

Got A Question About Solar Power? Click Here For Answers!

• Can you add more solar panels to your solar power system?
• How much power can you expect from your solar power system?
• Do you know how to read your Energex solar power meter?
• Could you be saving hundreds of $$ on your pool power costs?
• How to make the most of the 44c feed in tariff
• How to make the most out of a low feed in tariff

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Samil Solar River PV Isolation Fault

The Samil Solar River PV Isolation Fault message is your Samil inverters way of telling you that there’s a problem with your solar power system. The PV Isolation fault will need to be rectified ASAP to get your solar power system back in operation.

At a glance identifying a fault with a Samil Solar River is relatively simple as:

1. The Red “Fault” light will be lit
2. The bottom part of the screen will show a “Fault” message

However just knowing you have a fault doesn’t help you very much, you need to know what the actual fault is. If you don’t already know how to navigate through the inverter menu, the steps below will help you figure out what issue your Samil Solar River inverter is actually having.

1. Press the “Escape” button
2. Use the arrow keys to navigate down to “Events List”
3. Press “Enter”

The screen should now show you what the fault actually is, and in this case we are looking at the Samil Solar River PV isolation Fault.

More About The Samil Solar River PV Isolation Fault

PV Isolation Fault means the inverter has detected an earth fault on a string or tracker of the inverter. If you look underneath the inverter, you can see there are two different DC inputs. The different inputs are labelled DC1 and DC2. If the PV Isolation Fault message has a 1 or a 2 on it this means you have an issue with the applicable DC input. So PV 1 Isolation Fault would be an issue with the solar on input DC1 and if it was an issue on input DC2 it would show a PV 2 Isolation Fault.

A PV isolation fault is usually an earth fault on the DC side (the solar panel side) of the system which is usually caused by moisture ingress or damage to the system somewhere. As a first step we recommend you carry out a visual inspection of the system to see if you there’s any damage or signs of moisture getting into the system. If a visual inspection doesn’t reveal anything you are going to need the assistance of a solar accredited electrician to work out what’s going on.

For further advice please complete the form above under the URGENT heading so we can assist you further.

Got A Question About Solar Power? Click Here For Answers!

• Can you add more solar panels to your solar power system?
• How much power can you expect from your solar power system?
• Do you know how to read your Energex solar power meter?
• Could you be saving hundreds of $$ on your pool power costs?
• How to make the most of the 44c feed in tariff
• How to make the most out of a low feed in tariff

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Delta RPI Home Solar Inverter E34 Ground Fault

The Delta RPI Home E34 Ground Fault message is your inverter telling you that there’s a problem with your solar power system. While you’re seeing the E34 ground fault message your solar power system won’t be working so it’s time to take action!

There are typically two clear signs you have this fault. On the inverter the:

• Red Fault light will be flashing & the
• Screen will display an “E34 Ground Fault” message

What’s the E34 Ground Fault Message Mean?

An E34 ground fault message on a Delta solar inverter is an indication that the inverter has detected a problem on the DC input side of the inverter. This is the solar panel side of the system and is usually caused damage to the system or by moisture getting in somewhere. We recommend you shut down your solar power system to ensure your safety. To shut down the system

1. Turn OFF the Solar Supply Main Switch in the switchboard
2. Turn OFF the PV Array Main Switch(s) beside the inverter

What To Do About an E34 Ground Fault

Now that you’ve shut off your solar system, you need to figure out what the problem is. Most ground faults have something to do with moisture or by damage to the system. This could possibly be casued by the following:

• Moisture getting into an electrical connection
• Moisture getting into the panels
• Damage to a solar panel – smashed glass or damaged cables

The E34 ground fault could also be a problem with your inverter, however this isn’t very likely.

As a first step we recommend you carry out a visual inspection of the system to see if you there’s any damage or signs of moisture getting into the system. If a visual inspection doesn’t reveal anything you are going to need the assistance of a solar accredited electrician to work out what’s going on.

For further advice please complete the form above under the URGENT heading so we can assist you further.

Got A Question About Solar Power? Click Here For Answers!

• Can you add more solar panels to your solar power system?
• How much power can you expect from your solar power system?
• Do you know how to read your Energex solar power meter?
• Could you be saving hundreds of $$ on your pool power costs?
• How to make the most of the 44c feed in tariff
• How to make the most out of a low feed in tariff

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Ginlong Solar Inverter No Grid Error Message

Do you have a Ginlong Solar Inverter with a No Grid Message on the screen? If so your solar power system isn’t producing any power so don’t ignore it – it’s costing you money!

The three signs you are experiencing this issue are as follows:

• “No Grid” will be displayed on the STATUS screen
• The Alarm light will be lit
• The Operation light will be off

If the “Operation” light isn’t on, then the inverter isn’t working. If you click through the menu you’ll see the inverter is producing 0 Watts – Zippo. Zilch. Nadda.

Ginlong No Grid Error Message? Check This.

The Ginlong No Grid error basically means your inverter isn’t detecting any power from the street. Before freaking out too much check these four simple thing as follows:

• The AC plug into the inverter is in place and not damaged.
• Make sure the solar supply main switch in the switchboard is turned ON.
• If your inverter is not beside your switchboard you may have an AC isolator beside the inverter. make sure this is ON as well.
• Make sure you actually have power from the street, there isn’t a blackout is there?

If you’ve checked the above and your solar power systems working again then great! If however you’re still seeing the No Grid message then the best thing to do is contact a solar accredited electrician for further assistance. You’ve eliminated the basic potential causes but looks like you’ll need a bit more expertise to get to the root of the problem.

If you are in South East QLD somewhere near the Gold Coast or Brisbane area we can certainly help get your solar power system back in action ASAP.

For further assistance please complete the form above under the URGENT heading so we can help you further.

Got A Question About Solar Power? Click Here For Answers!

• Can you add more solar panels to your solar power system?
• How much power can you expect from your solar power system?
• Do you know how to read your Energex solar power meter?
• Could you be saving hundreds of $$ on your pool power costs?
• How to make the most of the 44c feed in tariff
• How to make the most out of a low feed in tariff

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Why a Solar Panel Voltage Calculator?

A solar panel voltage calculator is an important tool to ensure a solar power system will function correctly at any temperature it may encounter. This is really important because the voltage from solar panels changes with different temperatures, and it’s very important that an inverter or charge controller the solar panels are connected to can handle the voltage at any temperature the system may experience. If the voltage is too high it could destroy your expensive electronics, too low and it just won’t work. Knowing the range of voltages you can expect the solar panels to produce allows you to avoid some potentially costly mistakes!

For more information about the maximum voltages solar panels can produce check out our solar panel maximum voltage calculator page here.

Solar Panel Voltage Calculator – The Information You Need

• Solar panel open circuit voltage (Voc)
• Solar panel maximum power point voltage (Vmpp)
• Solar panel temperature coefficient of Pmpp
• Solar panel temperature coefficient of Voc

On the REC TwinPeak 2 datasheet to the right we’ve highlighted the applicable information for the REC TwinPeak 2 295W solar panel. The information from this panel is entered into the calculator below as an example.
We’ll also need some site-specific temperature information, particularly the following:

• Annual site minimum ambient temperature
• Annual site maximum ambient temperature

Add to this the number of solar panels you intend to connect together in a series string and we have all the information we need! Just enter the information in the calculator below and it’ll spit out the maximum and minimum voltages you can expect from your solar power system.

Please use this solar panel voltage calculator as a guide only, if the inverter or charge controller manufacturer have their own calculator or design tool please check the suitability of the proposed array with that.

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Solar Panel Minimum Voltage Calculator – Why it’s important

With a solar power system it’s important that the solar panels match the electrical characteristics of the solar inverter or charge controller that they’re connected to. One of these characteristics that’s very important is the minimum voltage the solar inverter or controller can handle. If the voltage supplied from the solar panels is too low it won’t be able to convert the power from the solar panels into useful energy – and that’d be a waste of time!

The voltage that solar panels produce when exposed to sunlight changes depending on the temperature of the panel, and despite what you may think hotter is not better! The hotter the solar panel is operating at the lower the voltage produced by the panel. This is known as the temperature coefficient, and for polycrystalline and monocrystalline solar panels this is always a negative percentage per degree above 25^oC.

Note: This page deals specifically with the minimum voltages a solar power system will produce. Check out our solar panel voltage calculator page here for a calculator that covers both high and low solar panel voltage calculations.

Let’s have a look at what’s required to calculate the minimum solar panel voltage.

Solar Panel Minimum Voltage Calculator – Information you need to know

• Maximum site temperature. This is the maximum ambient temperature that can be expected at the site. Our calculator adds 35^oC to this to allow for the additional temperature that can be expected at the solar cells above ambient.
• Solar panel Mpp Voltage at STC. This is the voltage you can expect the solar panel to work at under Standard Test Conditions (STC). STC conditions are with the solar cell temperature at 25^oC. This figure can be found on your solar panel data sheet.
• Solar panel Temperature Coefficient of P_Mpp. This is the percentage of change in the voltage that the solar panel produces per degree over the STC cell temperature of 25^oC. This isn’t technically the correct data to use for this calculation however it’s close enough to provide a relatively accurate result. The correct data would be the V_Mpp temperature coefficient however this is not usually shown on a solar panel data sheet. The temperature coefficient of P_Mpp can be found on the solar panel data sheet.
• Number of Solar Panels in a Series String. This is the number of solar panels connected in series, or positive to negative in your solar panel array. This figure is up to your design requirements and may need to be adjusted to suit the input voltage range of your solar panel charge controller or inverter.

There we have it! If you’ve got all that, just enter the data in below as required and the calculator will spit out the minimum voltage for you!

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Delta RPI Home Solar Inverter A29 Relay Open

The Delta RPI home solar inverter A29 relay open message is your inverter telling you that there’s a problem with your solar power system. The A29 Relay Open message means your solar power system isn’t working, so it’s in your best interests to do something about it ASAP.

There are typically two clear signs you have this fault. On the inverter the:

• Red “Alarm”light will be flashing & the
• Screen will display an “A29 Relay Open” message

What Does the A29 Relay Open Message Mean?

The A29 relay open error message on a Delta RPI home solar inverter is an indication that an internal relay within the inverter is not working correctly.
If you see this message the first thing we recommend you do is attempt a reboot of your inverter. To shut down the system:

1. Turn OFF the Solar Supply Main Switch in the switchboard (or the inverter AC isolator, if applicable)
2. Turn OFF the PV Array Main Switch(s) beside the inverter

Wait for the inverter display to go blank, and then reboot the system by turning both the switches back on (the order doesn’t matter on startup). The inverter will then go through a start up procedure that takes a couple of minutes.

What To Do About an A29 Relay Open Message

If after attempting the system reboot you’re still seeing the A29 Relay Open message, unfortunately you’re going to need some professional help. The Delta RPI Home inverters are covered by Delta’s 5-year manufacturer warranty, so if your inverter was installed within the last 5 years Delta will get the issue sorted for you. For a Delta warranty claim you will need to provide proof of purchase along with the inverter model number and serial number.

If your inverter was installed more than 5 years ago we recommend you replace the inverter with a new model with a full product warranty. It doesn’t make sense to throw good money at an inverter outside of the warranty period as another component could potentially fail before long and you’re up for more money. This way, you don’t have the risk of paying for repairs and then not being covered by warranty the next time it breaks down.

For further assistance please complete the form above under the URGENT heading so we can help you further.

Got A Question About Solar Power? Click Here For Answers!

• Can you add more solar panels to your solar power system?
• How much power can you expect from your solar power system?
• Do you know how to read your Energex solar power meter?
• Could you be saving hundreds of $$ on your pool power costs?
• How to make the most of the 44c feed in tariff
• How to make the most out of a low feed in tariff

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Ginlong Solar Inverter OV Bus Error Message

The Ginlong Solar Inverter OV Bus Error message is a sign of an internal error with your inverter, and if you’re seeing it your systems not working so you really want to deal with it ASAP.

The Ginlong Solar Inverter OV Bus error message means the inverter has detected an “Over-Voltage” on the DC bus within the inverter. This is an internal fault within the inverter, and you’ll probably need to have the inverter looked at by a professional. One thing you can try first however is a reboot of your Ginlong solar inverter.

How to Reboot Your Ginlong Solar Inverter

Rebooting your Ginlong solar inverter will require you to follow the proper shutdown procedure, as otherwise you could potentially damage the system. There should be a shutdown procedure somewhere near your inverter on how to reboot the system, but if not, just do the following:

1. Turn OFF the solar supply main switch in your switchboard
2. Turn OFF the PV array DC isolator(s).
3. Wait for the inverter screen to go completely blank.
4. Once completely blank, wait a few seconds and then turn ON the PV array DC isolator.
5. Turn ON the solar supply main switch in your switchboard

Restarting may take a couple of minutes, so just wait patiently for the inverter to fully reboot. If the OV Bus error message is displayed again and the alarm light is still lit, you are going to need the help of a solar accredited electrician.

If your Ginlong inverter was installed within the last 5 years, it’s likely covered by the manufacturer’s warranty. To make a warranty claim you’ll need the model and serial numbers of the inverter. These are located on a data plate on the side of the inverter. You’ll also need some proof of purchase showing when the system was originally installed.

If your inverter was installed more than 5 years ago unfortunately it’ll be out of warranty. In this case we recommend you replace the inverter. This is the best course of action rather than paying to have it repaired and still having an inverter that’s not covered by warranty – as you’re throwing good money at something which may fall over and cost you more money tomorrow.

For further assistance with the OV error message please complete the form above under the URGENT heading so we can help you further.

Got A Question About Solar Power? Click Here For Answers!

• Can you add more solar panels to your solar power system?
• How much power can you expect from your solar power system?
• Do you know how to read your Energex solar power meter?
• Could you be saving hundreds of $$ on your pool power costs?
• How to make the most of the 44c feed in tariff
• How to make the most out of a low feed in tariff

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SolaX DC INJ Fault: What it means

The SolaX DC INJ Fault Message is one of a large number of fault messages that a SolaX inverter can display.

If your SolaX inverter is coming up with this error, it means that the inverter has detected that there’s DC being injected into the AC side of the inverter at a level which is too high. It’s an internal fault with the inverter and when it senses this fault, the inverter shuts down to stop any DC power from the solar panels going into the grid.

What can you do about a Solax DC INJ Fault?

It is possible that the error you’re seeing with your SolaX inverter is just a glitch which a system reboot will rectify. To reboot your SolaX solar inverter please follow these steps:

1. Turn OFF the solar supply main switch (or inverter AC isolator if present).
2. Turn OFF the PV array DC isolator.
3. Wait for the inverter screen to go completely blank and the red fault light to turn off.
4. Turn ON the PV array DC isolator.
5. Turn ON the solar supply main switch (or inverter AC isolator if present).
6. Wait a few minutes while the inverter boots back up.

If after restarting the inverter you still see the error message “DC INJ Fault” unfortunately it appears you may have an issue with your inverter which is going to require its replacement.

If your SolaX solar inverter is still within the 5-year warranty period then you can make a warranty claim with the inverter manufacturer. To make a warranty claim you’ll need to provide proof of purchase in the form of a tax invoice or Certificate of Compliance from when it was originally installed along with the model and serial numbers found on the side of the inverter.

If your inverter’s out of warranty the best option is to replace it with a new one. We recommend this over trying to get it repaired outside of warranty as you can easily spend $500 on repairs and you still have no warranty – it could fall over again tomorrow with another issue and you’ve wasted all that money. A new inverter will initially cost more but with a full manufacturers warranty at least yo don’t have to worry about it for at least another 5 years.

If you need further assistance with your SolaX DC INJ Fault please complete the form above under the URGENT heading and we’ll assist you further.

Click here to get your solar power system back saving you money rather than costing you money!

Got A Question About Solar Power? Click Here For Answers!

• Can you add more solar panels to your solar power system?
• How much power can you expect from your solar power system?
• Do you know how to read your Energex solar power meter?
• Could you be saving hundreds of $$ on your pool power costs?
• How to make the most of the 44c feed in tariff
• How to get the most out of your solar power system on a low feed in tariff

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Power One Aurora E019 Error Code?  

Do you have a Power One Aurora E019 error message being displayed on your Power One Solar inverter? If so you’ve come to the right place for help!

Your Power One Aurora inverter is trying to complete an internal test to make sure that there is no leakage on the DC side of the system. If this test fails the Error Code E019 will be displayed on the screen.

The following are indicators of this fault:

• Yellow “Alarm” light will be on
• Screen will display an “E019” message

What can you do about a Power One Aurora E019 Error Code?

It may be possible to correct to Error Code E019 by rebooting your solar system, although this is unlikely

To reboot your Power One Aurora solar inverter please follow these steps:

1. Turn OFF the solar supply main switch (or inverter AC isolator if present).
2. Turn OFF the PV array DC isolator.
3. Wait for the inverter screen to go completely blank and the red fault light to turn off.
4. Turn ON the PV array DC isolator.
5. Turn ON the solar supply main switch (or inverter AC isolator if present).
6. Wait a few minutes while the inverter boots back up.

If after restarting the inverter you still see the error message “E019” unfortunately it appears you may have an issue with your inverter which is going to require a replacement.

Power One Aurora E019 Error Code – Next Steps

As this is an internal error the inverter requires replacing and you should contact a local solar accredited electrician for further assistance.

The Power One Aurora inverters have a 5-year manufacturer warranty. If your inverter was installed within the last 5 years, ABB will cover this error under their manufacturers warranty. In order to claim warranty, you are required to provide the following information:

1. Model Number
2. Serial Number (on these Power One Aurora Indoor Inverters, you will need to take off the cover.  You can open the cover with a flathead screwdriver. Tthe Model Number, Serial Number and date of manufacture will be found inside cover.) DO NOT TOUCH ANYTHING INSIDE
3. Proof of purchase (Tax Invoice, STC form or paperwork showing the installation date and inverter)

If your inverter is over 5 years old, and therefore not under warranty, we recommend you contact a local solar accredited electrician to discuss replacing the inverter as soon as possible.

If you are in South East QLD somewhere near the Gold Coast or Brisbane area we can certainly help get your solar power system back in action ASAP.

If you need further assistance on your Power One Aurora E019 error code please complete the form above under the URGENT heading and we’ll assist you further.

Need more information on the Power One Aurora E019 Error Code? Checkout the video below.

Got A Question About Solar Power? Click Here For Answers!

• Can you add more solar panels to your solar power system?
• How much power can you expect from your solar power system?
• Do you know how to read your Energex solar power meter?
• Could you be saving hundreds of $$ on your pool power costs?
• How to make the most of the 44c feed in tariff
• How to make the most out of a low feed in tariff

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With Fronius solar inverters there are a number of ways you can make the most of solar power.

Watch this video to learn how to make the most of solar with Fronius inverters

For more information on Fronius solar inverters click here.

Fronius Data manager card

Fronius Smart Meter

Fronius Energy Management Relay

Fronius OhmPilot

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Schneider Conext RL 2450 No Grid Error

Schneider Conext RL 2450 No Grid Error means that your inverter is not detecting any power from the grid and requires your attention as soon as possible.

There are typically two clear signs you have this fault. On the inverter the:

• Red “Alarm”light will be on & the
• Screen will display an “2450: No Grid” message

What Does the Schneider Conext RL 2450 No Grid Error mean?

The Schneider Conext RL 2450 No Grid Error indicates the inverter is not detecting any power from the electricity grid.

There are a few things you can check right away that might fix the error message:

1. Make sure your Solar Supply Main Switch in the switchboard is set to ON (usually the up position). If your inverter is not located near your meter box it should have an AC isolator installed next to it, make sure that this is also in the ON position
2. Confirm you are not experiencing a blackout at the time, as if you are this 2450: No Grid message is normal
3. Make sure the AC plug is firmly plugged into the inverter

If you have tried the above, and your inverter is still showing the 2450 no grid message, you should contact a solar accredited electrician as further testing of your inverter will be required.

What To Do About a Schneider Conext RL 2450 No Grid Error

The Schneider Conext RL 2450 No Grid Error may be attributed to an issue with the circuit breaker, a cabling issue, or even damage within the inverter. An accredited solar electrician will need to attend your property to test the AC components and your inverter to ascertain the cause of the error.

If your inverter ends up being the problem then it may be covered under the manufacturers’ warranty. Schneider Conext RL inverters are covered by a 5-year manufacturer warranty so if it’s still within this period you can make a claim. A warranty claim must be submitted to Schneider for a replacement inverter.

Schneider require the following when submitting a warranty claim:

1. Model Number
2. Serial Number (which should be visible on the side of the inverter)
3. Proof of purchase (this can be your Tax Invoice, STC Form or paperwork showing the installation date and inverter)

If your inverter is over 5 years old, and therefore not under warranty, you will need to contact a solar accredited electrician to discuss replacing the inverter as soon as possible.

If you are in South East QLD, somewhere near the Gold Coast or Brisbane area, and require further assistance please complete the form above under the URGENT heading so we can help you further.

Got A Question About Solar Power? Click Here For Answers!

• Can you add more solar panels to your solar power system?
• How much power can you expect from your solar power system?
• Do you know how to read your Energex solar power meter?
• Could you be saving hundreds of $$ on your pool power costs?
• How to make the most of the 44c feed in tariff
• How to make the most out of a low feed in tariff

The post Schneider Conext RL 2450 No Grid Error appeared first on Gold Coast Solar Power Solutions.

Xantrex Solar Inverter DC Voltage Fault

The Xantrex Solar Inverter DC Voltage Fault is a clear sign your solar power system isn’t working. There are two ways to tell you have this error:

• The screen is continually coming up with “DC Voltage fail” and then “Inverter Offline”
• The Online light is off
• The Ground fault light is off

As the offline light is off means that your inverter is not working.

This can mean one of two things: either your system on the solar panel side has a problem, or you have a temporary glitch with your system. The first thing to do is reboot your solar system.

How to Reboot Your Xantrex Solar Inverter

Rebooting your solar inverter is quite simple, however it’s important you follow the procedure correctly to avoid damaging your system. There should be instructions near your inverter on how to reboot your inverter which should be something like the following:

1. Turn OFF the solar supply main switch (or inverter AC isolator if present).
2. Turn OFF the PV array DC isolator.
3. Wait for the inverter screen to go completely blank
4. Turn ON the PV array DC isolator.
5. Turn ON the solar supply main switch (or inverter AC isolator if present).
6. Wait a few minutes while the inverter boots back up.

When the Xantrex Solar Inverter DC Voltage Fault message is a problem

Generally if you’re seeing the DC Voltage Fault message on your Xantrex inverter it’s indicating that the inverter has either detected a problem from the solar panels side of your solar power system or that your inverter may be faulty.

After rebooting and the green light appears again and the inverter starts working then great! If the DC Voltage fault message is showing after the system has rebooted you are going to need to get a local solar accredited electrician to look into the cause of the SC Voltage fault message. If you are near the Gold Coast we can help.

For further advice please complete the form above under the URGENT heading and we’ll assist you further.

Got A Question About Solar Power? Click Here For Answers!

• Can you add more solar panels to your solar power system?
• How much power can you expect from your solar power system?
• Do you know how to read your Energex solar power meter?
• Could you be saving hundreds of $$ on your pool power costs?
• How to make the most of the 44c feed in tariff
• How to make the most out of a low feed in tariff

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Schneider Conext RL Inverter 2616 Isolation Impedance Error

The Schneider Conext RL Inverter 2616 Isolation Impedance Error means that your inverter has detected an earth leakage issue on the DC side of your solar system. This is most likely caused by moisture getting into the system somewhere. It could be moisture in the solar panels, plugs, cabling or isolators either on the roof or beside the inverter – pretty much anywhere on the DC side of the system or it could even be that the inverter is faulty.

With the Schneider Conext RL Inverter 2616 Isolation Impedance Error, we recommend you call a local accredited solar electrician to assist you further. First, however, you can do a quick visual on your solar system to see if you can see any damage to system or moisture ingress.

Whether you locate a potential problem or not with a visual inspection, a Schneider Conext RL Inverter 2616 Isolation Impedance Error message will require the help of a local solar accredited electrician to rectify the issue with your solar system.

There are typically two clear signs you have this fault. On the inverter the:

• Red “Alarm”light will be on & the
• Screen will display an “2616: Isolation Impedence Error” message

What Does the Schneider Conext RL Inverter 2616 Isolation Impedance Error mean?

Schneider Conext RL Inverter 2616 Isolation Impedance Error means that your inverter has detected an earth leakage on the DC side of your solar system. This usually is due to moisture getting into the system somewhere. It could be moisture in the solar panels, plugs, cabling or isolators either on the roof or beside the inverter – pretty much anywhere on the DC side of the system or it could be that the inverter is faulty.

What To Do About a Schneider Conext RL Inverter 2616 Isolation Impedance Error

The Schneider Conext RL Inverter 2616 Isolation Impedance Error may be attributed to moisture in the solar panels, plugs, cabling or isolators either on the roof or beside the inverter – pretty much anywhere on the DC side of the system, or even damage within the inverter. An accredited solar electrician will need to attend your property to test the DC components and your inverter to ascertain the cause of the error.

If your inverter ends up being the problem then it may be covered under the manufacturers’ warranty. Schneider Conext RL inverters are covered by a 5-year manufacturer warranty so if it’s still within this period you can make a claim. A warranty claim must be submitted to Schneider for a replacement inverter.

Schneider require the following when submitting a warranty claim:

1. Model Number
2. Serial Number (which should be visible on the side of the inverter)
3. Proof of purchase (this can be your Tax Invoice, STC Form or paperwork showing the installation date and inverter)

If your inverter is over 5 years old, and therefore not under warranty, you will need to contact a solar accredited electrician to discuss replacing the inverter as soon as possible.

If you are in South East QLD, somewhere near the Gold Coast or Brisbane area, and require further assistance please complete the form above under the URGENT heading so we can help you further.

Got A Question About Solar Power? Click Here For Answers!

• Can you add more solar panels to your solar power system?
• How much power can you expect from your solar power system?
• Do you know how to read your Energex solar power meter?
• Could you be saving hundreds of $$ on your pool power costs?
• How to make the most of the 44c feed in tariff
• How to make the most out of a low feed in tariff

The post Schneider Conext RL Inverter 2616 Isolation Impedance Error appeared first on Gold Coast Solar Power Solutions.

SolaX Solar Inverter No Utility Message

The SolaX Solar Inverter No Utility message is letting you know your inverter is not detecting any power from the grid. When your SolaX solar inverter is operating correctly the inverter light will be a solid green. A Red light indicates that your inverter has detected a fault with the system. The particular fault details are displayed on the screen, and if you’re reading this I bet you’re seeing a No Utility message!

SolaX No Utility Message – What does it mean?

The SolaX Solar Inverter No Utility message indicates the inverter is not detecting any power from the electricity grid.

There are a few things you can check right away that might fix the error message:

1. Make sure your Solar Supply Main Switch in the switchboard is set to ON (usually the up position). If your inverter is not located near your meter box it should have an AC isolator installed next to it, make sure that this is also in the ON position
2. Confirm you are not experiencing a blackout at the time, if you are the “No Utility” message is normal
3. Make sure the AC plug is firmly plugged into the inverter

If you have tried the above, and your inverter is still showing the No Utility message. Your next step will be to contact a solar accredited electrician as further testing of your inverter will be required.

What To Do About a SolaX Solar Inverter No Utility message

The SolaX Solar Inverter’s No Utility message may be attributed to an issue with a circuit breaker, a cabling issue, or even damage within the inverter. An accredited solar electrician will need to test the AC components and your inverter to ascertain the cause of the No Utility message.

Should your inverter be faulty, then it may be covered under the SolaX manufacturers’ warranty. SolaxX Solar inverters are covered by a 5-year manufacturer warranty so if it’s still within this period you can make a claim. A warranty claim must be submitted to SolaX for a replacement inverter.

SolaX require the following information when submitting a warranty claim:

1. Model Number
2. Serial Number (which should be visible on the side of the inverter)
3. Proof of purchase (this can be your Tax Invoice, STC Form or paperwork showing the installation date and inverter)

If your inverter is over 5 years old, and therefore not under warranty, you will need to contact a solar accredited electrician to discuss replacing the inverter as soon as possible.

If you are in South East QLD, somewhere near the Gold Coast or Brisbane area, and require further assistance please complete the form above under the URGENT heading so we can help you further.

Need more information on the SolaX Solar Inverter No Utility message? Checkout the video below.

Got A Question About Solar Power? Click Here For Answers!

• Can you add more solar panels to your solar power system?
• How much power can you expect from your solar power system?
• Do you know how to read your Energex solar power meter?
• Could you be saving hundreds of $$ on your pool power costs?
• How to make the most of the 44c feed in tariff
• How to make the most out of a low feed in tariff

The post SolaX Solar Inverter No Utility Message appeared first on Gold Coast Solar Power Solutions.

Do you have a Growatt MTL Solar Inverter No AC Connection Issue?  

Growatt MTL Solar Inverter No AC Connection message on your inverter screen? If so you’ve come to the right place for help!

With the No AC Connection issue the red Fault light is on and the screen displays the “No AC Connection” message. This means that the inverter is not detecting any electricity from the power grid or from the switchboard and needs to be checked right away.

What can you do about a Growatt MTL Solar Inverter No AC Connection issue?

The first thing you should do is check if the Inverter AC Isolator (if applicable this would be beside your inverter) and the Solar Supply Main Switch in your switchboard are on.  Check also that there has not been a power failure as a power failure would give the same message.

If after checking the above the inverter still says “No AC Connection”, what you’ll need to do is contact a solar accredited electrician to come and have a look at your system and work out what’s causing the problem. They will check if you’re getting the right voltage from the electricity grid to the inverter.

Still no AC Connection on your Growatt MRL solar inverter? One more thing…

Ok so your electrician has checked the AC voltage at the inverter and it’s all good? There is one more thing that your electrician can try and that’s a small fuse inside the Growatt MTL inverter.

In our experience we’ve found that this fuse can blow and all that’s required is a replacement fuse be installed and away the Growatt MTL goes! The following image shows the location of the fuse – HAZARDOUS VOLTAGES MAY BE PRESENT INSIDE THE INVERTER EVEN WHEN TURNED OFF – ALL ELECTRICAL WORK MUST BE PERFORMED BY A LICENSED ELECTRICIAN!!

If you need further assistance on your Growatt MTL Solar Inverter No AC Connection issue please complete the form above under the URGENT heading and we’ll assist you further.

Need more information on Growatt MTL solar inverters? Checkout the below.

For more information on Growatt MTL solar inverters including inverter datasheets, manuals, fault codes etc. click here.

Click here to get your solar power system back saving you money rather than costing you money!

Got A Question About Solar Power? Click Here For Answers!

• Can you add more solar panels to your solar power system?
• How much power can you expect from your solar power system?
• Do you know how to read your Energex solar power meter?
• Could you be saving hundreds of $$ on your pool power costs?
• How to make the most of the 44c feed in tariff
• How to get the most out of your solar power system on a low feed in tariff

The post Growatt MTL Solar Inverter No AC Connection appeared first on Gold Coast Solar Power Solutions.

Fronius IG Solar Inverter STATE 406 – What can you do?

A Fronius IG Solar inverter STATE 406 error message means that your inverter has found a problem with the temperature sensor on the DC/AC board inside your inverter. There is a fault either in the DC/AC board or the connection of the board.

A Fronius IG Solar inverter STATE 406 can be seen as an internal fault with the inverter which will need to be repaired by a Fronius service partner such as Gold Coast Solar Power Solutions. First off though to ensure that it isn’t just a one-off error we recommend you try to reboot the inverter.

How to Reboot Your Fronius IG Solar Inverter

Rebooting your Fronius IG solar inverter is quite simple, however, it is important you follow the shutdown procedure correctly to avoid damaging your system. There should be instructions somewhere near your inverter on how to reboot the system which should be something like the following:

1. Turn OFF the solar supply main switch (or inverter AC isolator if present).
2. Turn OFF the PV array DC isolator.
3. Wait for the inverter screen to go completely blank.
4. Once completely blank, wait a few seconds and then turn ON the PV array DC isolator.
5. Turn ON the solar supply main switch (or inverter AC isolator if present).

It may take a couple of minutes to restart, so just wait patiently while the inverter reboots. If the STATE 406 message is displayed again you are going to need the help of a solar accredited electrician.

If you need further assistance on your Fronius IG Solar Inverter STATE 406 issue please complete the form above under the URGENT heading and we’ll assist you further.

How to get a Fronius IG Solar Inverter STATE 406 fixed

If your Fronius IG inverter is still within the warranty period or even if your not sure (a 5 year warranty is standard) then you can call Fronius directly on 03 8340 2910 or if your near the Gold Coast or Brisbane you can contact us here.

Before we can provide any advice we will require your inverters serial number which can be found underneath the inverter. It will be 8 digits followed by a / and 2 more digits, such as 12345678/20.

If your inverter is out of the warranty you have 2 options:

1. Pay to get it fixed (and still have no warranty)
2. Install a quality replacement inverter with a full new warranty.

If your inverter is out of the warranty period we recommend you replace it with a quality replacement. This way you can have the peace of mind that the system is covered against any faults well into the future.

Need more information on Fronius IG solar inverters? Checkout the below.

For more information on Fronius IG solar inverters including inverter datasheets, manuals, fault codes etc. click here.

Got A Question About Solar Power? Click Here For Answers!

• Can you add more solar panels to your solar power system?
• How much power can you expect from your solar power system?
• Do you know how to read your Energex solar power meter?
• Could you be saving hundreds of $$ on your pool power costs?
• How to make the most of the 44c feed in tariff
• How to get the best out of your solar power system on a low feed in tariff

The post Fronius IG Solar Inverter STATE 406 appeared first on Gold Coast Solar Power Solutions.

Goodwe NS/DNS Fault Codes and Error Messages

Goodwe NS/DNS Fault Codes and Error messages are found in the Table below.

For further information on troubleshooting the Goodwe NS/DNS range of solar inverters check out the Goodwe NS/DNS solar inverter manual here.

PLEASE NOTE: All electrical work must be carried out by a licensed electrician!

Please Note: When sunlight is insufficient the solar inverter may continuously start up and shut down automatically due to insufficient power being generated by the solar panels. This will not lead to inverter damage. If the problem still exists when there is sufficient sunlight please call your solar power system installer.

For more information please check out the Goodwe NS/DNS solar inverter manual’s troubleshooting section. If following the steps above doesn’t fix the issue and your Goodwe NS/DNS inverter is still within the warranty period we recommend you contact your installer or supplier.

If your inverter is outside the warranty period we suggest that you contact a local professional solar power expert. If you’re in the Gold Coast or Brisbane area contact Gold Coast Power Solutions here and we will be in touch to provide you with further assistance.

Got A Question About Solar Power? Click Here For Answers!

• Can you add more solar panels to your solar power system?
• How much power can you expect from your solar power system?
• Do you know how to read your Energex solar power meter?
• Could you be saving hundreds of $$ on your pool power costs?
• How to make the most of the 44c feed in tariff
• How to make the most out of a low feed in tariff

The post Goodwe NS/DNS Fault Codes and Error Messages appeared first on Gold Coast Solar Power Solutions.

Clenergy SPH Inverter data sheets, manuals and common errors

Clenergy inverters came standard with a 5 year warranty however Clenergy do not cover any labour time for a technician to come to site and they do not cover the freight costs of sending the faulty unit back to them, so even if your inverter is covered under warranty it’s going to cost you money to get fixed.

Clenergy SPH Inverters data sheet and manual

Click on the links below for the Clenergy SPH inverter data sheet and user manual.

Clenergy SPH Inverter Operation and User Manual
Clenergy SPH Inverter Data Sheet

Common Clenergy Solar Inverter Errors and Faults

For a detailed list of the potential error and fault messages Clenergy inverters may show click here: Clenergy SPH Solar Inverter fault and error messages

The following links are to posts with more detailed information on some of the common fault and error messages we’ve seen with the Clenergy SPH Inverters. Just click on the link for further detailed information about the error message and information on what you can do about it.

Clenergy SPH Solar Inverter blank screen
Clenergy SPH Solar Inverter GFCI Fault
Clenergy SPH Solar Inverter ground I fault
Clenergy SPH Solar Inverter Isolation fault
Clenergy SPH Solar Inverter low power output / under performance
Clenergy SPH Solar Inverter relay failure
Clenergy SPH Solar Inverter SCI fault
Clenergy SPH Solar Inverter Slave Flash Error

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