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SolaX Solar Inverter Fault & Error Messages

September 23, 2016, 8:22 pm
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SolaX Solar InverterSolaX Solar Inverter is a hybrid inverter that allows you to use your solar power at night after you charge your battery. It also directs power to any appliances operating throughout the day while storing unused power in the battery. You can also monitor its real-time performance through your iPhone or Android phone with the SolarMAN app.

But in case you see any issue, we have put together a list of faults and solutions from the users manual so you can work on your SolaX Solar Inverter. The list contains procedures for solving possible problems with the X-hybrid series inverters, and provides you with troubleshooting tips.

Should you decide to follow the recommended actions, please note that safety measures should be observed to avoid any risk of injury. Otherwise, contact a qualified electrician for assistance.

Faults Diagnosis and Solution
SPI Fault SPI communication fault
• Disconnect PV+ , PV- and battery, reconnect them.
• Or seek help from us, if it cannot go back to its normal state.
SCI Fault SCI communication fault
• Disconnect PV+ , PV- and battery, reconnect them.
• Or seek help from us, if it cannot go back to its normal state.
CAN1 Fault CAN communication fault
• Disconnect PV+ , PV- and battery, reconnect them.
• Or seek help from us, if it cannot go back to its normal state.
PV Config Fault PV Connection Setting Fault
• Resetting the PV connection
• Or seek help from us, if it cannot go back to its normal state.
Inv EEPROM Fault Inverter EEPROM fault
• Disconnect PV+ , PV- and battery, reconnect them.
• Or seek help from us, if it cannot go back to its normal state.
Relay Fault Relay Fault
• Disconnect PV+ , PV- and battery, reconnect them.
• Or seek help from us, if it cannot go back to its normal state.
Sample Fault The detection circuit Fault
• Disconnect PV+ , PV- and battery, reconnect them.
• Or seek help from us, if it cannot go back to its normal state.
RCD Fault Residual Current Device Fault
• Check the impedance of DC input and AC output.
• Disconnect PV+ , PV- and battery, reconnect them.
• Or seek help from us, if it cannot go back to its normal state.
Fan1 Fault Fan Device Fault
• Disconnect PV+ , PV- and battery, reconnect them.
• Check if the fan is stopped by dust or other foreign.
• Or seek help from us, if it cannot go back to its normal state.
Fan2 Fault
AC HCT Fault AC Current Sensor Fault
• Disconnect PV+ , PV- and battery, reconnect them.
• Or seek help from us, if it cannot go back to its normal state.
OverLoad Fault Over Load in EPS Mode.
• Turn off high power device , press “ESC” to restart the inverter.
• Or seek help from us, if it cannot go back to its normal state.
EPS OCP Fault Over Current in EPS Mode.
• Make sure the load power is within the EPS power range.
• Check if any nonlinear load is connect on the EPS. Remove this load
to check if can recover.
• Or seek help from us, if it cannot go back to its normal state.
DCI Device Fault DCI Device Fault
• Disconnect PV+ , PV- and battery, reconnect them.
• Or seek help from us, if it cannot go back to its normal state.
EPS Relay Fault EPS Relay Fault
• Disconnect PV+ , PV- , grid and battery, reconnect them.
• Or seek help from us, if it cannot go back to its normal state.
TZ Protect Fault Over current Fault.
• Wait for a while to check if go back to normal status.
• Disconnect PV+ , PV- and battery, reconnect them.
• Or seek help from us, if it cannot go back to its normal state.
Grid Lost Fault Grid is Lost.
• System will reconnect if the utility is back to normal.
• Or seek help from us.
Grid Volt Fault Grid Voltage Out of Range
• System will reconnect if the utility is back to normal.
• Or seek help from us.
Grid Freq Fault Grid Voltage out of range
• System will reconnect if the utility is back to normal.
• Or seek help from us.
PLL Lost Fault The Grid is Not Good.
• System will reconnect if the utility is back to normal.
• Or seek help from us.
Bus Volt Fault Bus Voltage out of Normal Range.
• Disconnect PV+ , PV- and battery, reconnect them.
• Check if the PV input is within the range of the inverter.
• Or seek help from us, if it cannot go back to its normal state.
AC5M Volt Fault The grid’s voltage is out of range for the last 5 Minutes.
• The system will back to normal if the grid is back
• Or seek for help from us.
Inv OCP Fault Inverter over current protection fault
• Wait for a while to check if back to normal.
• Or seek for help from us.
PV Volt Fault PV Voltage Fault
• Check the output of the PV voltage.
• Or seek for help from us.
AC10M Volt Fault The grid’s Voltage is out of range for the last 10 minutes.
• The system will back to normal if the grid is back
• Or seek for help from us.
Isolation Fault Isolation Fault
• Check the connection of the inverter.
• Or seek for help from us.
Temp Over Fault Temperature over the limitation
• Check if the fan is running normally.
• Check if the environment temperature is over limitation.
• Or seek help from us.
Fan1 Speed Fault Fan speed out of the normal range.
• Check if the fan is stopped by dust or other foreign.
• Or seek help from us, if it cannot go back to its normal state.
Fan2 Speed Fault
C1 Can Fault The battery group’s can communication fault.
• Reconnect the charger communication cable.
• Or seek help from us.
C1 Temp High The battery charger is over temperature.
• Check if the air ducting of the charger is blocked.
• Improve the working environment or reduce the charging or
discharging current.
• Or ,Seek help from us.
C1 FAN Fault The fan of the charger is broken.
• Check if the fan is working normally.
• Check if anything blocking the fan
• Or, Seek help from us.
C1 TZ Fault The protection of the charger fault.
• Wait for a while to check if back to normal.
• Or, Seek help from us.
C1 EEPROM Fault The charger’s EEPROM fault.
• Wait for a while to check if back to normal.
• Or, Seek for help from us.
C1 HCT1 Fault The charger’s current detection fault.
• Reconnect the charger.
• Or, Seek for help from us.
C1 HCT2 Fault
C1 Bus OVP The Bus voltage of the charger over limit.
• Wait for a while to check if back to normal.
• Or, Seek for help from us.
C1 Temp Low The charger is under temperature
• Improve the working environment of the charger.
• Or, Seek for help from us.
C1 Boost OVP The Boost voltage of the charger over limit.
•Wait for a while to check if back to normal.
•Or seek for help from us.
C1 Bat OVP The battery voltage is over limit.
•Wait for a while to check if back to normal.
•Or seek help from us.
C1 Charger OCP The charger is over current protected.
•Wait for a while to check if back to normal.
•Or seek help from us.
C1 Boost OCP The boost current of the charger is over limit.
•Wait for a while to check if back to normal.
•Or seek help from us.
CT Fault The CT or the meter is not connected well.
•Check the connection of the CT or the meter.
•Or seek help from us.
RC Fault DCI over current protection Fault.
•Wait for a while to check if back to normal.
•Or seek help from us.
DCI OCP Fault DCI over current protection Fault.
•Wait for a while to check if back to normal.
•Or seek help from us.
Other device Fault Other device fault.
•Turn off the PV, battery and grid, reconnect them.
• Or seek help from us, if it cannot go back to its normal state.
SW OCP Fault Over current fault detected by software.
•Turn off the PV, battery and grid, reconnect them.
• Or seek help from us, if it cannot go back to its normal state.
DM9000 Fault Network DSP fault.
•Turn off the PV, battery and grid, reconnect them.
• Or seek help from us, if it cannot go back to its normal state.
RTC Fault RTC Fault
•Turn off the PV, battery and grid, reconnect them.
• Or seek help from us, if it cannot go back to its normal state.
Mgr EEPROM Fault Manager EEPROM Fault.
•Turn off the PV, battery and grid, reconnect them.
• Or seek help from us, if it cannot go back to its normal state.
Mgr CAN Fault Manager CAN Fault

• Turn off the PV, battery and grid , reconnect them.

• Or seek help from us, if it cannot go back to its normal state.
C1 SPI Fault Charge can communication fault.
•Turn off the PV, battery and grid, reconnect them.
• Or seek help from us, if it cannot go back to its normal state.
Fault Charge over current detected by hardware C1 TZ
•Turn off the PV, battery and grid, reconnect them.
• Or seek help from us, if it cannot go back to its normal state.
C1 FAN Fault Charge FAN Fault.
•Check if the fan is blocked.
• Or seek help from us, if it cannot go back to its normal state.
C1 sample Fault Charge sample fault.
•Turn off the PV, battery and grid, reconnect them.
• Or seek help from us, if it cannot go back to its normal state.

If you need the full information on this, you can find them on the SolaX solar inverter manual’s Troubleshooting section.  Should you follow the troubleshooting steps above but the issue is not fixed on your SolaX solar inverter check if it’s still within the warranty period so you can contact the equipment installer or supplier.

If your SolaX Solar Inverter is outside the warranty period we suggest that you contact a professional solar power expert. If you’re in the Gold Coast or Brisbane area contact Gold Coast Power Solutions here and we will be in touch to provide you with further assistance.

Need a quality solar inverter? We deliver Australia wide
Got A Question About Solar Power? Click Here For Answers!

The post SolaX Solar Inverter Fault & Error Messages appeared first on Gold Coast Solar Power Solutions.

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Sungrow KTL-M Solar Inverter Fault & Error Messages

September 24, 2016, 8:17 am
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Sungrow KTL-M Solar InverterSungrow is now the world’s largest manufacturer of solar inverters with an inverter range that has proven to be quite reliable. Its Sungrow KTL-M Solar Inverter has a 10-year warranty on parts and 5 years on labor is offered at a reasonable price.

If an issue on this inverter comes up, we have put together a list of faults and solutions. The list provides the fault, its cause and troubleshooting procedures from Sungrow KTL-M Solar Inverter users manual.

When a fault occurs on the Sungrow KTL-M Solar Inverter, the Fault light will be on. It will also display the fault on the LCD display panel.  Now, should you decide to follow the recommended actions, please note that safety measures should be observed to avoid any risk of injury. Otherwise, contact a qualified electrician for assistance.

Fault

 Cause

Troubleshooting
Vdc1high The DC input voltage
of PV1 exceeds the
allowable threshold.		 1. Rotate the optional DC switch to the “OFF” position immediately.
2. Measure the open circuit voltage of PV1 string again. Decrease the number of PV modules in PV1 string if the voltage measured is not permissible.
3. Reconnect the DC cables to the inverter and start up the inverter.
4. If the fault still exists, contact Sungrow Service Dept.
Vdc2high The DC input voltage
of PV2 exceeds the
allowable threshold.		 1. Rotate the optional DC switch to the “OFF” position immediately.
2. Measure the open circuit voltage of PV2 strings again. Decrease the number of PV modules in PV2 string if the voltage measured is not permissible.
3. Reconnect the DC cables to the inverter and start up the inverter.
4. If the fault still exists, contact Sungrow Service Dept.
Idc1high The DC input current
of PV1 exceeds the
allowable threshold.		 1. Rotate the optional DC switch to the “OFF” position immediately.
2. Measure the short-circuit current of PV1 string again. Decrease the number of PV1 strings in serial if the current measured is not permissible.
3. Reconnect the DC cables to the inverter and start up the inverter.
4. If the fault still exists, contact Sungrow Service Dept.
Idc2high The DC input current
of PV2 exceeds the
allowable threshold.		 1. Rotate the optional DC switch to the “OFF” position immediately.
2. Measure the short-circuit current of PV2 strings again. Decrease the number of PV2 strings in serial if the current measured is not permissible.
3. Reconnect the DC cables to the inverter and start up the inverter.
4. If the fault still exists, contact Sungrow Service Dept.
Vac-low The grid voltage falls below the allowable minimum grid voltage threshold of the installation country. 1. Check the voltage of the grid.
2. If the grid voltage exceeds the permissible range of inverter protective parameters, ask the utility grid company for solution.
3. If the grid voltage is within the permissible range, contact Sungrow Service Dept.
Vac-high The grid voltage exceeds the allowable maximum threshold of the installation country.
F-fault The grid frequency exceeds the permissible range. 1. Check the frequency of the grid.
2. If the grid frequency exceeds the permissible range of inverter protective parameters, ask the utility grid company for solution.
3. If the grid voltage is within the permissible range, contact Sungrow Service Dept.
No-grid Grid is not present. 1. Check whether the AC circuit breaker is triggered.
2. Check whether all AC cables are firmly connected.
3. Check whether the grid is out of service
4. If all conditions are OK and this malfunction still occurs in the LCD screen, contact Sungrow Service Dept. for solution.
Temp-flt The ambient temperature of the inverter is too high. 1. The installation site may not be optimal.
2. Too much dirt on the fans.
3. Check the fans for abnormal noise. Replace the broken fan if necessary.
4. Heat sink is covered.
5. If the fault still exists, contact Sungrow Service Dept.
Samp-flt Malfunction of the sample circuit. Contact Sungrow Service Dept. for solution.
Earth-flt Earth fault. 1. Check the grounding connection of the Pv arrays.
2. Check the grounding/PE connection of the inverter.
3. Contact Sungrow Service Dept. for solution.
Bus-high The bus voltage exceeds the limit. 1. Rotate the optional DC switch to the “OFF” position immediately.
2. Measure the short-circuit current of PV1 string again. Decrease the number of PV1 strings in serial if the current measured is not permissible.
3. Reconnect the DC cables to the inverter and start up the inverter.
4. If the fault still exists, contact Sungrow Service Dept.
Relay-ft Malfunction of the inverter relay. Contact Sungrow Service Dept. for solution.
RISO-ft Resistance between the PV panels and the earth is too low. Rain or moisture may result in this fault. Wait a moment for inverter recovery.
lac-high The AC output current is too high. Power grid exception may cause this fault. Wait a moment for inverter recovery. If the fault occurs repeatedly, contact Sungrow Service Dept. for solution.
Fan-flt Fan’s defect. Contact Sungrow Service Dept. for solution.
DC inject DC injection of inverter output current is too high. Contact Sungrow Service Dept. for solution.
HRDW Pro Malfunction of hardware resulted from overvoltage of the bus, over-current of the output or input current. Wait a moment for inverter recovery. If the fault continues for an hour, contact Sungrow Service Dept.
Acce-flt The PV configuration mode set is not in accordance with the configuration of the actual electrical connection. 1. Disconnect the inverter.
2. Re-select the PV configuration mode or re-connect the DC inputs.
Com-err LCD has failed to communicate with DSP for over 20 times. 1. If this malfunction happens, wait for a while and observe whether the fault can be cleared by the inverter itself.
2. Perform the “Stop” command in the LCD display.
3. Perform the “Start” command to restart the inverter.
4. If the fault still exists, contact Sungrow Service Dept.

For the full details, you can check the Sungrow KTL-M Solar Inverter manual’s Troubleshooting section.  Should you follow the troubleshooting steps above but the issue is not fixed on your Sungrow KTL-M solar inverter check if it’s still within the warranty period so you can contact the equipment installer or supplier.

Be ready with the serial number, fault name and code with a brief description of the fault. If your Sungrow KTL-M Solar Inverter is outside the warranty period we suggest that you contact a professional solar power expert. If you’re in the Gold Coast or Brisbane area contact Gold Coast Power Solutions here and we will be in touch to provide you with further assistance.

Need a quality solar inverter? We deliver Australia wide
Got A Question About Solar Power? Click Here For Answers!

The post Sungrow KTL-M Solar Inverter Fault & Error Messages appeared first on Gold Coast Solar Power Solutions.

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Sungrow KTL-D Solar Inverter Fault & Error Messages

September 24, 2016, 8:26 am
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Sungrow KTL-D Solar InverterSungrow KTL-D solar inverter is a good option if you happen to be on a tight budget. This Chinese solar inverter brand offers a standard 5-year warranty on parts and labor. The inverter also allows monitoring of real-time performance through your iPhone or Android phone with the SolarInfo Home App.

In case an issue comes up, we have put together a list of faults and solutions from Sungrow KTL-D Solar Inverter user manual. The list describes the fault code and provides you with troubleshooting procedures. When faults occur on the Sungrow KTL-D solar inverter, “Fault” state will be shown in the smartphone application interface.

Now, should you decide to follow the recommended actions, please note that safety measures should be observed to avoid any risk of injury. Otherwise, contact a qualified electrician for assistance.

Fault Code

 Description

Troubleshooting
0002 The grid voltage exceeds
inverter allowable
upper limit.		 1. Check the voltage of the grid.
2. If the grid voltage exceeds the permissible range of inverter protection parameters, ask utility grid company for solution.
3. If the grid voltage is within the permissible range, contact Sungrow Service Dept.
0003 Grid transient voltage
exceeds the permissible
range		 1. This is a short-term fault due to grid condition. Wait a moment for inverter recovery.
2. If the fault still exists, please contact Sungrow Service Dept.
0004 The grid voltage is below
inverter’s allowable
lower limit.		 1. Check the grid voltage.
2. If the grid voltage exceeds the permissible range of inverter protection parameters, ask utility grid company for solution.
3. If the grid voltage is within the permissible range, contact Sungrow Service Dept.
0005 The grid voltage is too low. 1. This is a short-term fault due to grid condition. Wait a moment for inverter recovery.
2. If the fault still exists, please contact Sungrow Service Dept.
0006 The AC output current
exceeds inverter
allowable upper limit.		 1. The inverter will resume if the output current falls below the protection value.
2. If the fault still exists, please contact Sungrow Service Dept.
0007 Transient AC overcurrent 1. The inverter will self-recover after several seconds.
2. If the fault still exists, please contact Sungrow Service Dept.
0008 The grid frequency exceeds inverter allowable upper limit. 1. Check the grid frequency.
2. If the grid frequency exceeds the permissible range of inverter protection parameters, ask utility grid company for solution.
3. If the grid frequency is within the permissible range, contact Sungrow Service Dept.
0009 The grid frequency is below the inverter allowable lower limit.
0010 Islanding 1. Check whether AC circuit breaker is triggered.
2. Check whether AC cables are all firmly connected.
3. Check whether grid is not in service.
4. If all conditions are OK and this fault still occurs in the LCD screen, contact Sungrow Service Dept.
0011 The DC component of AC current exceeds inverter limit. 1. Wait a moment for inverter recovery.
2. If the fault occurs repeatedly, contact Sungrow Service Dept.
0012 A failure current is detected. 1. Check the PV strings for ground fault.
2.  If the fault occurs repeatedly, contact Sungrow Service Dept.
0014 The average grid voltage exceeds the permissible range for over 10 minutes. 1. Wait a moment for inverter recovery.
2. Check the voltage of the grid. If the grid voltage exceeds the permissible range of inverter protection parameters, ask utility grid company for solution.
3. If the fault occurs repeatedly, contact Sungrow Service Dept.
0015 The grid voltage exceeds the permissible range 1. Check the model of the AC cables.
2.Wait a moment for inverter recovery.
3. If the grid voltage exceeds the permissible range of inverter protection parameters, ask utility grid company for solution.
4.  If the fault occurs repeatedly, contact Sungrow Service Dept.
0016 The bus voltage or power is high. 1. Wait a moment for inverter recovery.
2. If the fault occurs repeatedly, contact Sungrow Service Dept.
0019 The transient bus voltage is high. 1. Wait a moment for inverter recovery.
2. If the fault occurs repeatedly, contact Sungrow Service Dept.
0020 The bus voltage is high. 1. Wait a moment for inverter recovery.
2. If the fault occurs repeatedly, contact Sungrow Service Dept.
0021 PV1 input overcurrent is detected Check the layout and the wiring of PV1 input.
0022 PV2 input overcurrent is detected Check the layout and the wiring of PV2 input.
0036 The temperature of radiator is too high. 1. Check whether the placement of inverter is correctly.
2. Check whether the inverter operating ambient temperature is more than the range indicated in the specification.
3. Check whether the AC output power exceeds the nominal power.
4. If the fault still exists, please contact Sungrow.
0037 The internal temperature of inverter is too high
0038 Relay fault is detected 1. Wait a moment for inverter recovery.
2. If the fault occurs repeatedly, contact Sungrow Service Dept.
039 The insulation resistance is low. (ISO-flt) 1. Check whether the positive and negative of PV panels is short-circuited with ground lead.
2.  Wait a moment for inverter recovery.
3. If the fault occurs repeatedly, contact Sungrow Service Dept.
041 Leakage current self-test abnormality 1. Wait a moment for inverter recovery.
2. If the fault occurs repeatedly, contact Sungrow Service Dept.
047 The PV configuration mode set in the phone application interface is not in accordance with the configuration in the connection cabinet. 1. Disconnect the inverter.
2. Re-select PV configuration mode and re-connect PV strings.
048 Sampling channel failure 1. Wait a moment for inverter recovery.
2. If the fault occurs repeatedly, contact Sungrow Service Dept.
053 Auxiliary DSP detects grid voltage exceeds set protection value 1. Check the grid voltage.
2. If the grid voltage exceeds the permissible range of inverter protection parameters, ask utility grid company for solution.
3. If the grid voltage is within the permissible range, contact Sungrow Service Dept.
054 Auxiliary DSP detects grid frequency exceeds set protection value 1. Check the grid frequency.
2. If the grid frequency exceeds the permissible range of inverter protection parameters, ask utility grid company for solution.
3. If the grid frequency is within the permissible range, contact Sungrow Service Dept.
056 Auxiliary DSP detects grid leakage current exceeds set protection range 1. Check whether there is a grounded fault of the PV string.
2.  If the fault occurs repeatedly, contact Sungrow Service Dept.
057 Auxiliary DSP AC current sampling channel anomaly 1. Wait a moment for inverter recovery.
2. If the fault occurs repeatedly, contact Sungrow Service Dept.
058 Auxiliary DSP detects AC current DC injection exceeds inverter set protection range 1. Wait a moment for inverter recovery.
2. If the fault occurs repeatedly, contact Sungrow Service Dept.
059 Main and auxiliary DSP communication anomaly 1. Wait a moment for inverter recovery.
2. If the fault occurs repeatedly, contact Sungrow Service Dept.
060 Main and auxiliary DSP sampling difference 1. Wait a moment for inverter recovery.
2. If the fault occurs repeatedly, contact Sungrow Service Dept.
070 Fans are defective Stop the inverter and disconnect the AC and DC cables. Check whether the fan duct has been blocked. If not, replace fans.
087 Arc self-detection anomaly warn Wait a while. Contact Sungrow if device is still in self-detection warn state.
088 Arc anomaly fault 1. Stop the inverter and disconnect the AC and DC cables. Check cable connection for aging and looseness. Re-power on and remove the arc warn manually.
2. Contact Sungrow if this fault still occurs.
089 Arc detection OFF warn Remove the warn by enable arc detection function or keep the warn by closing arc detection function.
100 The AC output current
exceeds inverter
protection limit.		 1. The inverter will resume if the output current falls below the protection value.
2. If the fault still exists, please contact Sungrow Service Dept.
101 The grid frequency exceeds inverter allowable upper limit. 1. Check the grid frequency.
2. If the grid frequency exceeds the permissible range of inverter protection parameters, ask utility grid company for solution.
3. If the grid frequency is within the permissible range, contact Sungrow Service Dept.
102 The grid frequency is below the inverter allowable lower limit.
106 The inverter is not grounded Check whether there is a reliable inverter grounding line, if thre is access to the ground, and the fault still exists, please contact Sungrow Service Dept.
200 The bus voltage is high. 1. Wait for inverter recovery after bus voltage lower.
2.  If the fault occurs repeatedly, contact Sungrow Service Dept.
201 The bus voltage is too low. 1. Wait a moment for inverter recovery.
2.  If the fault occurs repeatedly, contact Sungrow Service Dept.
202 PV current overcurrent 1. Wait for inverter recovery after DC current is reduced.
2. If the fault occurs repeatedly, contact Sungrow Service Dept.
205 AC output replay abnormal 1. Wait a moment for inverter recovery.
2.  If the fault occurs repeatedly, contact Sungrow Service Dept.
307 DC power is too high Check whether the configuration of PV is in the range indicated in the specification. If the fault occurs repeatedly, contact Sungrow Service Dept.

For the full details, you can check the Sungrow KTL-D solar inverter manual’s Troubleshooting section.  Should you follow the troubleshooting steps above but the issue is not fixed on your Sungrow KTL-D solar inverter check if it’s still within the warranty period so you can contact the equipment installer or supplier.  Be ready with the serial number, fault name and code with a brief description of the fault.

If your Sungrow KTL-D solar inverter is outside the warranty period we suggest that you contact a professional solar power expert. If you’re in the Gold Coast or Brisbane area contact Gold Coast Power Solutions here and we will be in touch to provide you with further assistance.

Need a quality solar inverter? We deliver Australia wide
Got A Question About Solar Power? Click Here For Answers!

The post Sungrow KTL-D Solar Inverter Fault & Error Messages appeared first on Gold Coast Solar Power Solutions.

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Xantrex Solar Inverter Fault & Error Messages

September 24, 2016, 8:36 am
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Xantrex Solar InverterXantrex solar inverters were originally made by a Canadian company but have since been bought out by Schneider Electric.  A few years ago, they discontinued the Xantrex model and introduced the Context range to replace it.  So when a Xantrex solar inverter fails under warranty, it is replaced with the new Schneider.

In case you see an issue with a Xantrex solar inverter and it’s outside the 5-year warranty, we have put together a list of faults and solutions from its users manual. The list contains procedures for solving possible problems and provides you with solutions. Should you decide to follow the recommended actions, please note that safety measures should be observed to avoid any risk of injury. Otherwise, contact a qualified electrician for assistance.

Problem

 Possible Cause

Solution
The inverter’s LEDs and display are
blank and the inverter does not
operate in sufficient sunlight.		 Utility service panel AC and DC
breakers are switched off		 Turn on the breakers in the sequence described in “Commissioning
Procedure” below.
The display reads Inverter Offline
and AC Voltage Fault.		 Utility service panel breakers are
switched off.
AC grid voltage is not present or
incorrect.		 Turn on utility panel breakers.
Check AC connections at the
inverter’s terminals. Ensure AC
voltage within the range specified in “Output” below is present.
The display reads Inverter Offline
with sufficient sunlight.		 DC breakers are switched off (if
installed), or DC fuses are blown (if
installed).
DC array voltage is not present.		 Turn on any DC breakers and check any DC fuses.
Check DC connections at the
inverter’s positive and negative DC terminals. Check for incorrectly wired PV arrays.
The display reads Inverter Offline
and DC Voltage Fault with sufficient
sunlight.		 DC voltage is present but incorrect. Check DC connections at the
inverter’s positive and negative DC terminals. Check for incorrectly wired PV arrays. Ensure a voltage within the operating voltage range is
present at the inverter’s terminals.
Only the inverter RED LED is
illuminated and the display reads
Ground Fault.		 Ground fault condition detected on
the PV array		 The PV system should be checked by a qualified electrician and repaired. See “PV Ground Fault Detection” on page viii. To reconnect:
1. Make sure the GT Inverter is not outputting power, and then
switch off the DC breaker. If a
DC breaker is not used, then
disconnect the DC input.
2. Switch off the AC breaker.
3. Remedy the actual ground fault.
4. Restart the unit using the
sequence described in
“Commissioning Procedure” below.
The System value (power being
produced by the system) displayed
on each inverter’s LCD is different
on inverters connected to the same
daisy-chained network.		 Inverters can display different
System values when one of the
inverters is set to a different baud
rate than the rest. That particular
inverter’s baud rate screen shows Tx
and/or Rx error (see Table 5-3 on
page 5–6).		 Check each inverter’s baud rate and compare the settings. Change any inverters with an incorrect baud rate.
Make sure to follow the
recommended procedure supplied by Xantrex. See the Application Note,
Xantrex Grid Tie Solar Inverter
Baud Rate Change Procedure
(976-0216-01-01 available on
www.xantrex.com).

 

Here are the steps of the Commissioning Procedure:

To start the GT Inverter:
1. Ensure the AC breaker is off.
2. Ensure the correct multi-contact PV connectors are firmly plugged into the GT Inverter as described in “Connecting the DC Wiring” on page 3–2 of the Xantrex Solar Inverter manual.
3. (GT 2.8-AU only) Ensure the AC quick connect is firmly inserted into the GT Inverter and that the coupling ring is tight.
4. Uncover the PV array and/or close the main DC disconnect switch, if one is installed. Ensure the PV array is producing the required output voltage.
5. Connect the utility grid voltage by switching the AC circuit breaker on.

The AC Voltage should be within below Output range:

GT2.8-AU  GT5.0-AU
Maximum output power 2800 W ac  5000 W ac
Maximum output current  14.0 A 24.0 A
Nominal grid voltage 230 Vac
Nominal grid frequency 50 Hz
Total Harmonic Distortion (THD) <3%
Power factor >0.99% (at rated power)
>0.95% (full power range)
Output characteristics Current source
Output current waveform Sine wave

If you need to check the full details, you can find them on the Xantrex solar inverter manual’s Troubleshooting section.  Should you follow the troubleshooting steps above but the issue is not fixed on your Xantrex solar inverter check if it’s still within the warranty period so you can contact the equipment installer or supplier.

If your Xantrex solar inverter is outside the warranty period we suggest that you contact a professional solar power expert. If you’re in the Gold Coast or Brisbane area contact Gold Coast Power Solutions here and we will be in touch to provide you with further assistance.

Need a quality solar inverter? We deliver Australia wide
Got A Question About Solar Power? Click Here For Answers!

The post Xantrex Solar Inverter Fault & Error Messages appeared first on Gold Coast Solar Power Solutions.

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ABB Aurora Power-One Inverter Fault & Error Codes

October 6, 2016, 8:56 am
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ABB Aurora Power-One InverterThe ABB Aurora Power-One Inverter has a wide range of inverters. This can be an advantage because this almost meets any customer requirement but which can also be a disadvantage since this can be confusing. This light-weight inverter is compatible with monitoring systems and does a good job once it’s up and running.

However in case you see any issue, we have put together a list of error codes, messages, causes and solutions from ABB Aurora Power-One Inverter user manual. The list contains procedures for solving possible problems with the ABB Aurora Power-One Inverter, and provides you with trouble shooting tips. Should you decide to follow the recommended actions, please note that safety measures should be observed to avoid any risk of injury. Otherwise, contact a qualified electrician for assistance.


*not visualised on display


*not visualised on display


*not visualised on display


* (only for models with monitored String fuses)


* (only for models with
monitored SPD)


* (only for models with
monitored SPD)

– Code on display
– Error message
– Signal		 Name of Alarm and Cause Solution
– No code

– Ground F

– Red LED

 Ground fault of photovoltaic generator:
The alarm is generated when a leakage current to ground is detected in the DC section of the system.		 • Measure the insulation resistance using a megohmmeter positioned in the photovoltaic field (positive terminal short-circuited at the negative pole) compared to ground. The measurement is strongly influenced by the environmental conditions, so must be taken under the same conditions in which the error occurred.
– If the value measured is lower than 1 megaohm, a check must be carried out by a technician/installer on the photovoltaic generator to identify and eliminate the problem.
– If the value measured is higher than 1 megaohm and the error signal persists, contact customer assistance.
– No code
– NEW COMPONENT
REFUSED!
– Orange LED		 Lack of linkage of the new component:
The components inside the inverter (e.g. display, fuse board, communication and control board, etc.) are not inter-linked. This occurs following the replacement of one of the components inside the inverter		 • Link the components inside the inverter by accessing the “Settings > Service > Accept boards” (refer to the procedure given in this manual).
– If the signal persists also following the linking of the components, contact customer assistance.
– No code
– SET COUNTRY or NO NATION
– No LED		 SET COUNTRY or NO NATION:
Indicates that in the installation phase the grid standard was not set on the inverter.		 • Set the grid standard of the country of installation following the instructions given in this manual for the inverter.
– If the signal persists also following setting the grid standard, contact customer assistance.
– No code
– Vac absent
– Orange LED		 Vac absent:
The inverter displays the “Vac absent” message when it does not record output voltage (AC side).		 • Check the grid voltage on the inverter’s AC terminal block.
– Should it be absent, check any protection work on the line and the presence of grid voltage on the supply point.
– No code
– Mem. broken
– Orange LED		 Memory broken:
The inverter displays the “Memory broken” message when it records a communication problem with the memory board on which the inverter saves the daily value of energy produced.		 • Remove the memory board and check the welding of all the connector’s terminals. Subsequently reinsert the memory board
and check that it is correctly inserted into the dedicated slot
– If the signal persists also following the above checks, contact customer assistance.
– No code
– Awaiting sun
– Green LED		 Awaiting sun:
The inverter displays the “awaiting sun” message when, following a W001 and/or W002 notice, the voltage from the photovoltaic generator is less than the activation voltage (Vstart).		 • Check the input voltage on the inverter.
– If it does not exceed Vstart, check for the presence of sufficient irradiation and the correct composition of the system.
– If it exceeds Vstart, contact customer assistance
– W001
– Sun Low
– Orange LED		 Insufficient irradiation (Low input voltage on
switching on the inverter):
Incorrect configuration of the PV generator or an “on the limit” configuration for the inverter’s minimum input voltage.		 • Check the input voltage on the inverter.
– If it does not exceed Vstart, check for the presence of sufficient irradiation and the correct composition of the system.
– If it exceeds Vstart, contact customer assistance
– W002
– Input UV
– Orange LED		 Insufficient irradiation (Low input voltage on
switching off):
Incorrect configuration of the photovoltaic generator or an “on the limit” configuration for the inverter’s minimum input voltage.		 • Check the input voltage on the inverter.
– If it does not exceed Vstart, check for the presence of sufficient irradiation and the correct composition of the system.
– If it exceeds Vstart, contact customer assistance
– W003
– Grid Fail
– Orange LED		 Parameters of grid voltage outside range:
This error signal occurs when during the inverter’s normal operation the grid parameters exceed the limits set by the operator:
– Grid voltage absent (after the signal the inverter goes
to “Vac Absent”)
– Unstable grid voltage (down or up) – Unstable grid frequency		 • Check the grid voltage on the inverter.
– Should it be absent, check for absence of grid voltage on the supply point.
– If, on the other hand, the voltage tends to rise (when the inverter is connected) there is high line or grid impedance.
• Check the grid voltage also on the supply.
– If it is high, it means that there is high grid impedance. In this case, ask the operator to adjust the grid voltage. If the operator
authorises a change to the inverter’s parameters, agree the new limits with customer assistance
– If the voltage at the point of supply is much lower than that measured on the inverter, it is necessary to adjust the line (invertercontactor).
– If the voltage and the grid frequency come back within the limits (also when the inverter is connected to the grid) contact customer assistance
– W009
– Empty Table
– Orange LED		 Characterisation board for the wind generator not compiled (only WIND models) (only WIND models)
– W010 *
– Fan broken!
–  Orange LED		 Fan broken:
This error occurs when there is a malfunction in the fan/fans inside the inverter		 • Error inside the inverter and cannot be checked externally.
– If the alarm repeats persistently, contact customer assistance.
– W011
– Bulk UV
– Orange LED		 Bulk Under-voltage:
The alarm (which is a warning and not an error) is generated when the voltage at the heads of the bulk capacitors does not reach the threshold for the operation of the inverter (internal unchangeable threshold).		 • Raise the value of the activation voltage (Vstart) so as to have sufficient power from the PV generator at the time of the inverter’s grid connection.
• Check the input voltage on the inverter.
– If it does not exceed Vstart, check for the presence of sufficient irradiation and the correct composition of the system.
– If it exceeds Vstart, contact customer assistance
– W012 *
– Batt. Flat
–  Orange LED		 Battery flat:
The inverter displays the “Battery flat” message when it records a voltage for the buffer battery which is too low.		 • Check that the date/time are set correctly and, if they are not, set them.
Subsequently arrange to completely switch off the inverter (on both AC and DC) and wait a few minutes.
Finally, restart the inverter and check whether the date/time are now correctly set or whether they have reset to 01/01/2000. In this case replace the battery with the inverter completely switched off (section AC and DC side) being careful to maintain the polarity
– W013 *
– Clock broken
–  Orange LED		 Clock broken:
The alarm occurs when there is a difference of over 1
minute in the time displayed compared to the internal
time of the microprocessors and indicates a malfunction of the clock circuit		 • Error inside the inverter and cannot be checked externally.
– If the alarm repeats persistently, contact customer assistance.
– W017*
– String Err.
–  Orange LED		 Error recorded in measuring string currents:
Damaged string protection fuse(s)		 • Check with a multimeter the state of the fuses (positioned on the fuse boards).
– If one or more fuses is open, arrange to replace them and check that the input current on the string(s) does not exceed the rating of the fuses (should parallel strings have been made outside the inverter).
– If there are no damaged string fuses and the inverter continues to show the alarm message check whether the settings to be made through the Aurora Manager software are correct (presence or absence of one or more input strings).
– W018 *
– SPD DC Err
–  Orange LED		 Intervention of overvoltage surge arresters on DC
side:
Damaged overvoltage surge arresters positioned on DC side		 • Observe the inspection window on each surge arrester (DC side). If it is red, the surge arrester is damaged and the cartridge must be replaced.
– If the alarm status persists, even if all the surge arresters have a green inspection window, contact customer assistance.
– W019 *
– SPD AC Err
–  Orange LED		 Intervention of overvoltage surge arresters on AC side:
Damaged overvoltage surge arresters positioned on AC side		 • Observe the inspection window on each surge arrester (AC side). If it is red, the surge arrester is damaged and the cartridge must be replaced.
– If the alarm status persists, even if all the surge arresters have a green inspection window, contact customer assistance.
– W022 *
– Reactive power mode changed
–  No LED
*not visualised on display		 Variation in means of managing reactive power:
Variation in the means of managing reactive power; this change can be made through the display or advanced configuration software.		 The variation in the means of managing reactive power is done directly by the customer/installer and is not an error. The information is only saved on the historic record of the events memorised by the inverter
– W023 *
– date/time changed
– No LED
*not visualised on display		 Variation in the inverter’s date and time:
Variation of the inverter’s date and time; this change can be made through the display or advanced configuration software.		 The variation in the inverter’s date and time is done directly by the customer/installer and is not an error. The information is only saved on the historic record of the events memorised by the inverter
– W024 *
– Energy data reset
–  No LED
*not visualised on display		 Zeroing of the statistical energy data memorised in the EEPROM:
Reset of the energy data saved in the inverter; this operation can be handled through the display or advanced configuration software.		 The zeroing of the partial energy values memorised by the inverter is done directly by the customer/installer and is not an error.
The information is only saved on the historic record of the events memorised by the inverter
• The notice may also occur on substitution of the Memory Card where the statistical production data is saved

 


*not visualised on display


*not visualised on display

– Code on display
– Error message
– Signal		 Name of Alarm and Cause Solution
– E001
– Input OC
–  Orange LED		 Input over-current (photovoltaic generator):
The alarm occurs when the inverter’s input current
exceeds the inverter’s threshold for maximum input current.		 • Check whether the composition of the PV generator enables input current which exceeds the maximum threshold allowed by the inverter and that the configuration of the inputs (independent or in parallel) is carried out correctly.
– If both checks are positive, contact customer assistance
– E002
– Input OV
– Orange LED		 Input over-voltage (photovoltaic generator):
The alarm is generated when the input voltage (from the PV generator) exceeds the inverter’s threshold of maximum input voltage.
The alarm occurs before reaching the absolute threshold over which the inverter is damaged.
When the inverter’s input voltage exceeds the Over Voltage threshold, the inverter will not start up due to the generation of the alarm.		 • It is necessary to measure the input voltage inside the inverter with a voltmeter.
– If it is higher than the maximum voltage of the operating range, the alarm is genuine and it is necessary to check the configuration of the PV generator. If the voltage has also exceeded the maximum input threshold the inverter could be damaged.
– If it is lower than the maximum voltage of the operating range, the alarm is caused by an internal malfunction and it is necessary to contact customer assistance.
– E003
– No Parameters
– Orange LED		 DSP initialisation error:
The main microcontroller cannot initialise correctly the
two DSPs (booster stage and inverter stage). The error
is caused by communication problems on the inverter’s
internal bus.		 • Error inside the inverter and cannot be checked externally.
– If the problem (once the inverter has been switched off and back on) persists, contact customer assistance.
– E004
– Bulk OV
–  Orange LED		 “Bulk” over-voltage (DC-DC circuit):
Error inside the inverter. The alarm is raised when the
voltage at the heads of the bulk capacitors exceeds
the Over Voltage threshold (internal unchangeable threshold).		 • The alarm may be triggered by causes external to the inverter:
– An excessive input voltage can be recorded as a condition for bulk over voltage. In this case it is advisable to check the inverter’s
input voltage and should this value be close to the input OV threshold, review the configuration of the photovoltaic generator.
– Excessive grid voltage could cause the bulk voltage to rise in uncontrolled fashion with a consequent protection intervention
and hence generation of the alarm. In these cases the alarm is transitory and the inverter automatically restarts
– The alarm may be triggered by causes inside the inverter and in this case it is necessary to contact customer assistance.
– E005
– Comm.Error
– Orange LED		 Communication error inside the inverter:
The alarm occurs when there are communication problems between the control devices inside the inverter.		 • Error inside the inverter and cannot be checked externally.
– If the problem (once the inverter has been switched off and back on) persists, contact customer assistance.
– E006
– Output OC
– Orange LED		 Output over current:
The alarm occurs when the inverter’s output current
exceeds the inverter’s threshold for maximum output
current.		 • Error inside the inverter and cannot be checked externally.
– If the problem (once the inverter has been switched off and back on) persists, contact customer assistance
– E007
– IGBT Sat
– Orange LED		 Saturation recorded on the IGBT components:
The alarm occurs when one of the inverter’s active devices is in a saturated state.		 Once the error occurs, the inverter tries to return to normal operation.

– Should the error occur sporadically, it may be caused by a brusque transition of the grid voltage or of the input voltage, but is not due to a malfunction by the inverter.
– If the error is connected to an internal breakdown, it will continue to appear and so it is necessary to contact customer assistance.
– E009
– Internal error
– Orange LED		 Error inside the inverter:
Error inside the inverter		 • Error inside the inverter and cannot be checked externally.
– If the problem (once the inverter has been switched off and back on) persists, contact customer assistance.
– E010
– Bulk Low
– Orange LED		 Low “Bulk” voltage (DC-DC circuit):
• The alarm may be triggered by causes external to the
inverter: a reduced input voltage on the inverter (just
above the activation voltage) but which is not accompanied by a sufficient availability of power from the photovoltaic generator (typical condition of the stages with limited irradiation)		 – If the error signal occurs sporadically, it may be due to causes external to the inverter (limited irradiation and so limited power availability from the PV generator).
– If the problem occurs systematically also in conditions of high irradiation and with input voltage which is significantly higher than the activation voltage, contact customer assistance.
– E011
– Ramp Fail
– Orange LED		 Long wait for “Booster” regime to start:
Error internal to inverter relating to start up time for DCDC circuit regime (Booster)		 • Error inside the inverter and cannot be checked externally.
– If the problem (once the inverter has been switched off and back
on) persists, contact customer assistance.
– E012
– DcDc Fail
– Orange LED		 Error in the “Booster” circuit (DC-DC side) recorded by the “Inverter” circuit (DC-AC side):
Error internal to inverter relating to operation of the DCDC circuit regime (Booster)		 • Error inside the inverter and cannot be checked externally.
– If the problem (once the inverter has been switched off and back
on) persists, contact customer assistance.
– E013
– Wrong Mode
– Orange LED		 Incorrect configuration of inputs (set in parallel rather than independent):
The alarm is generated solely when the inverter is configured with parallel inputs. In this particular configuration the inverter checks the input voltage of each of the two channels and if the two voltages differ by more than 20Vdc, the alarm is raised.		 • Check that the setting of the “IN MODE” switch is specifically set to “PAR” and that the bridges between the two input channels
have been included.
– If the configuration of the inverter is correct, check that the input strings have the usual number of standard panels of the usual
brand and with the same inclination/orientation.
– If both the configuration of the inverter and the characteristics of the PV generator conform with the specifications, contact customer assistance.
– E014
– Over Temp.
– Orange LED		 Excessive temperature inside the inverter:
External temperature over 60°C. This parameter also depends on the power which the inverter must supply since the measurement of temperatures is done internally and is influenced by the heat dissipated by the components of the inverter itself		 • Check that the inverter is not exposed to direct sunlight. Wait for the temperatures to which the inverter is exposed to return to the
operating range and for the inverter to cool down.
– If the problem (once the ambient temperature has returned to the range) persists, contact customer assistance. Remember to wait the time needed to allow the inverter to cool down
– E015
– Bulk Cap Fail
–  Orange LED		 Breakdown recorded on the “Bulk” capacitor:
Error inside the inverter relating to a problem in the bulk
capacitors.		 • Error inside the inverter and cannot be checked externally.
– If the problem (once the inverter has been switched off and back
on) persists, contact customer assistance
– E016
– Inverter Fail
– Orange LED		 Error in the “Inverter” circuit (DC-AC side) recorded by the “Booster” circuit (DC-DC side):
The alarm is generated when a problem is recorded in
the inverter circuit (DC/AC)		 • Error inside the inverter and cannot be checked externally.
– If the problem (once the inverter has been switched off and back
on) persists, contact customer assistance.
– E017
– Start Timeout
–  Orange LED		 Long wait for “Inverter” regime to start up:
Error internal to inverter relating to start-up time for the DC-AC circuit regime (Inverter)
• The alarm may be triggered by causes external to the
inverter: a reduced input voltage on the inverter (just
above the activation voltage) but which is not accompanied by a sufficient availability of power from the photovoltaic generator (typical condition of the stages with limited irradiation)		 – If the error signal occurs sporadically, it may be due to causes external to the inverter (limited irradiation and so limited power
availability from the PV generator).
– If the problem occurs systematically also in conditions of high irradiation and with input voltage which is significantly higher than the activation voltage, contact customer assistance.
– E018
– Ground Fault
– Red LED		 High leakage current measured on the DC side (photovoltaic generator):
The alarm is generated when, during normal operation
of the inverter, a leakage current to ground is detected in the DC section of the system. It is also possible that the inverter generates the alarm E018 message also due to AC leakage currents connected to the capacitive nature of the photovoltaic generator compared to ground.		 • Measure the insulation resistance using a megohmmeter positioned between the photovoltaic field (positive terminal shortcircuited at the negative pole) compared to ground. The measurement is strongly influenced by the environmental conditions, so must be made under the same conditions in which the error occurred.
– If the value measured is lower than 1 megaohm, a check must be carried out by a technician/installer on the photovoltaic generator to identify and eliminate the problem.
– If the value measured is higher than 1 megaohm and the error signal persists, contact customer assistance.
–  E019
– Ileak sense.fail
– Orange LED		 Failure of test on sensor to measure the leakage current (DC side):
Before connecting to the grid the inverter runs a self-test regarding the sensor for the leakage current. The test is carried out by “forcing”, in the sensor of the leakage current, a current with a known value: the microprocessor compares the value read with the known value.
The error is generated if the comparison between the
read value and the known value during the test does not fall within the allowed tolerance.		 • Error inside the inverter and cannot be checked externally.
By its nature, the alarm only occurs prior to connection to the grid
– If the problem (once the inverter has been switched off and back on) persists, contact customer assistance.
– E020
– Self Test Error 1
– Orange LED		 Failure of the test on the relay of the “Booster” (DCDC circuit):
Before connecting to the grid the inverter carries out internal tests. One of these tests concerns the correct operation of the booster relay. The test is carried out by “forcing” the switching of the relay and checking its operation.
The error is generated if a problem is found in actioning the relay.		 • Error inside the inverter and cannot be checked externally.
By its nature, the alarm only occurs prior to connection to the grid
– If the problem (once the inverter has been switched off and back on) persists, contact customer assistance.
– E021
– Self Test Error 2
–  Orange LED		 Failure of the test on the inverter’s relay (DC-AC circuit):
Before connecting to the grid the inverter carries out internal tests. One of these tests concerns the correct operation of the inverter relay. The test is carried out by “forcing” the switching of the relay and checking its operation.
The error is generated if a problem is found in actioning the relay.		 • Error inside the inverter and cannot be checked externally.
By its nature, the alarm only occurs prior to connection to the grid
– If the problem (once the inverter has been switched off and back on) persists, contact customer assistance.
– E022
– Self Test Error 4
– Orange LED		 Timeout of the tests undertaken on the relays inside the inverter:
Execution time for the self-test carried out on the relay
of the DC_AC (inverter) circuit too high. It may indicate a
problem connected to the aforementioned relays		 • Error inside the inverter and cannot be checked externally.
– If the problem (once the inverter has been switched off and back on) persists, contact customer assistance.
– E023
– DC in error
–  Orange LED		 Feeding of continuous current to grid outside of range:
The error is generated if the continuous component of the current supplied to the grid exceeds the threshold of 0.5% of the normal operating current.
In any case the inverter is not blocked due to the E023 error, but tries to reconnect to the grid.
The sporadic repetition of the error is a sign of serious grid distortions or sharp irradiation changes, while systematic repetition of the error signal will indicate a breakdown on the inverter		 Once the error occurs, the inverter tries to return to normal operation.
– Should the error occur sporadically, it may be caused by a brusque
transition of the grid voltage or of the input voltage, but is
not due to a malfunction by the inverter.
– If the error is connected to an internal breakdown, it will continue to appear and so it is necessary to contact customer assistance.
– E024
– Internal error
– Orange LED		 Error inside the inverter:
Error inside the inverter		 • Error inside the inverter and cannot be checked externally.
– If the problem (once the inverter has been switched off and back on) persists, contact customer assistance.
– E025*
– Riso Low
– Orange LED		 Low value of insulation resistance:
Before connecting to the grid the inverter measures the insulation resistance of the PV generator compared to ground. Should the measurement of the insulation resistance be below 1Mohm, the inverter does not connect to the grid and shows the “Riso Low” error. The causes may be:
– PV panel(s) damaged;
– Junction box(es) of the panels not correctly sealed, so as to permit infiltration by water and/or humidity;
– Problems in connections between panels (not perfectly fit);
– Poor quality of cable joints;
– Presence in the DC section of unsuitable or damaged overvoltage surge arresters outside the inverter (reduced ignition voltage compared to the characteristics of the strings of the PV generator);
– Presence of humidity inside any junction box		 • Measure the insulation resistance using a megohmmeter positioned in the photovoltaic field (positive terminal short-circuited at the negative pole) compared to ground. The measurement is strongly influenced by the environmental conditions, so must be made under the same conditions in which the error occurred.
– If the value measured is lower than 1 megaohm, a check must be carried out by a technician/installer on the photovoltaic generator to identify and eliminate the problem.
– If the value measured is higher than 1 megaohm and the error signal persists, contact customer assistance.

For more information on ABB Aurora inverter RISO Low error messages, click here.
– E026
– Vref Error
– Orange LED		 Internal reference voltage outside of range:
Wrong measurement of reference voltage inside inverter		 • Error inside the inverter and cannot be checked externally.
– If the problem (once the inverter has been switched off and back on) persists, contact customer assistance.
– E027
– Error Meas V
–  Orange LED		 Grid voltage outside of range:
Error in the internal measurement of grid voltage (set by law) in order to have a redundant measurement (2 measurements on the same parameter made by two different circuits)		 • Error inside the inverter and cannot be checked externally.
– If the problem (once the inverter has been switched off and back on) persists, contact customer assistance.
– E028
– Error Meas F
– Orange LED		 Grid frequency outside of range:
Error in the internal measurement of grid frequency (set by law) in order to have a redundant measurement (2 measurements on the same parameter made by two different circuits)		 • Error inside the inverter and cannot be checked externally.
– If the problem (once the inverter has been switched off and back on) persists, contact customer assistance.
– E029
– Mid Bulk OV
– Orange LED		 Internal over voltage on the measurement of the “Mid bulk”:
Error internal to the inverter (only triphase models)		 • Error inside the inverter and cannot be checked externally.
– If the problem (once the inverter has been switched off and back on) persists, contact customer assistance.
– E030
– Error Meas Ileak
– Orange LED		 High leakage current (DC side):
Error in the internal measurement (made when the inverter is grid connected) of the leakage current of the DC side (PV generator) compared to ground (set by law) in order to have a redundant measurement (2 measurements on the same parameter made by two different circuits)		 • Error inside the inverter and cannot be checked externally.
– If the problem (once the inverter has been switched off and back on) persists, contact customer assistance.
– E031
– Error Read V
–  Orange LED		 Output relay damaged:
Measurement of internal voltage on heads of the output relay outside of range. There is too great a difference in voltage between the input and output of the grid connection relay.		 • Error inside the inverter and cannot be checked externally.
– If the problem (once the inverter has been switched off and back on) persists, contact customer assistance.
For more information on ABB Aurora inverter E031 error messages, click here.
– E032
– Error Read I
– Orange LED		 Imbalanced output currents:
Measurement of the unbalance in the output voltage
(made across the three phases) outside of range (only
in triphase models)		 • Error inside the inverter and cannot be checked externally.
– If the problem (once the inverter has been switched off and back on) persists, contact customer assistance.
– E033
– UTH
– Orange LED		 Low ambient temperature:
Temperature outside the inverter below -25°C		 • Wait for the temperatures to which the inverter is exposed to return to the operating range.
– If the problem persists, contact customer assistance. Remember to wait the time needed to allow the inverter to warm up
– E034
– Interlock fail
–  Orange LED		 “IGBT” circuitry not ready:
Error inside the inverter		 • Error inside the inverter and cannot be checked externally.
– If the problem (once the inverter has been switched off and back on) persists, contact customer assistance.
– E035*
– Remote Off
– Orange LED		 Inverter awaiting “remote ON” command:
The inverter has been switched off remotely (remote OFF) and remains awaiting the signal which will switch it back on (Remote ON)		 • Switch back on the inverter remotely. If the unit does not switch back on, disable the remote off/on function and switch the equipment off completely and subsequently switch it back on.
– If the problem (once the Remote ON/OFF function from the display has been reactivated) persists, contact customer assistance.
– E036
– Vout Avg error
–  Orange LED		 Average of the measurements of grid voltage outside of range:
The average value of the grid voltage (sampled every 10 minutes) does not fall within the permitted ranges. The grid voltage in the point connected to the inverter is too high. This may be caused by too high a grid impedance.
In the final stage of the timeout, the inverter limits the power to check whether the grid voltage has stabilised into regular parameters. If this does not happen, the inverter disconnects from the grid		 • Check the grid voltage in the connection point to the inverter.
– If the grid voltage differs from the range due to the conditions of the distribution grid, ask the operator to adjust the grid voltage.
If the operator authorises a change to the inverter’s parameters, agree the new limits with customer assistance
– E037
– Riso Low
– Red LED		 Low value of the insulation resistance (only with the “Amorphous” mode activated):
This error can occur only should the “Amorphous” mode be on. This function is on only in inverters equipped with a grounding kit and serves to monitor the voltage at the heads of the grounding resistance. The error occurs when the voltage at the heads of the resistance connected between ground and the pole of the photovoltaic generator exceeds 30V for more than 30 minutes or 120V for more than one second.		 • Check for the presence and correct contact between the two terminals of the grounding resistance installed inside the inverter
• Measure the insulation resistance using a megohmmeter positioned in the photovoltaic field (positive terminal short-circuited at the negative pole) compared to ground. The measurement is strongly influenced by the environmental conditions, so must be made under the same conditions in which the error occurred.
– If the value measured is lower than 1 megaohm, a check must be carried out by a technician/installer on the photovoltaic generator to identify and eliminate the problem.
– If the value measured is higher than 1 megaohm and the error signal persists, contact customer assistance
 E046
– String self test fail
– No LED		 Error during the automatic check of the string voltages (only in models with the “fuse-control” board):
In some inverter models it is possible to carry out the check test of the polarity of the strings connected to the input (e.g.:TRIO-20.0/27.6kW).
This error signal occurs when, during the test stage, an inverted string is recorded		 • Section the inverter and check the polarity of the string(s) which the inverter has recorded as inverted.
– Once all the strings have been correctly connected, activate the system once again; the inverter will once again check the correct polarity of the string inputs at the end of which it will carry out the checks for the grid connection.
– If the problem (once the inverter has been switched off and back on) persists, contact customer assistance.
E049
– AC FF Error
– Orange LED		 Error in the “AC feed-forward” circuit:
Error inside the inverter		 • Error inside the inverter and cannot be checked externally.
– If the problem (once the inverter has been switched off and back on) persists, contact customer assistance.
 E056
– Over Temp. (from external box)
– Orange LED		 Input voltage (Vin) higher than booster voltage (Vbulk):
The error occurs if the input voltage exceeds the Bulk
voltage (voltage on the DC-DC circuit inside the inverter		 • It is necessary to measure the input voltage inside the inverter with a voltmeter.
– If it is higher than the maximum voltage of the operating range, the alarm is genuine and it is necessary to check the configuration of the PV generator. If the voltage has also exceeded the maximum input threshold the inverter could be damaged.
– If it is lower than the maximum voltage of the operating range, the alarm is caused by an internal malfunction and it is necessary to contact customer assistance
 E058
– Pin vs Pout check error
–  Orange LED		 Error in the check of Pin vs Pout:
The error occurs if the difference between the measured value of input power and that of output power is greater than the limit imposed internally to the inverter.		 • Error inside the inverter and cannot be checked externally.
– If the problem (once the inverter has been switched off and back on) persists, contact customer assistance

 

 

 

Here’s a complete list of power limitation messages relating to string inverters. Some messages may not be used depending on the inverter model installed.

 

– Message on display
– Signal		 Name of Derating and Cause Solution
– LIMxxx% CODE:00
–  Display symbol b6		 Power limitation:
The message indicates that the user has set an output power limitation for the inverter.
LIM xxx% = Power reduction percentage
Examples:
LIM 100% = no power limitation
LIM 50% = limitation to 50% of the output nominal power		 • Check the limitation value set in the “Settings > Power Limitation” menu
– LIMxxx% CODE:01
–  Display symbol b6		 Power limitation for over-frequency:
The message indicates that the user has set a power limitation due to over frequency in order to reduce the maximum output power of the inverter when the grid frequency exceeds certain limits.
LIM xxx% = Power reduction percentage
Examples:
LIM 100% = no power limitation
LIM 50% = limitation to 50% of the output nominal power		 • Check the limitation value set in the “Settings > Service > OF Derating” menu
– LIMxxx% CODE:02
–  Display symbol b6		 Power limitation for over-voltage:
The message indicates that the user has set a power limitation due to over voltage (parameter U >(10 min)) in order to reduce the maximum output power of the inverter when the reading of the average grid voltage exceeds certain limits.
The sampling of readings is done every 10 minutes (U>(10min)).
LIM xxx% = Power reduction percentage
Examples:
LIM 100% = no power limitation
LIM 50% = limitation to 50% of the output nominal power		 • Check the limitation value set in the “Settings > Service > U > (10 min) Der.” menu
– LIMxxx% CODE:03
–  Display symbol b6		 Anti-islanding power limitation:
The message indicates that a power limitation is active since an “islanding” condition has been recorded.
LIM xxx% = Power reduction percentage
Examples:
LIM 100% = no power limitation
LIM 50% = limitation to 50% of the output nominal power		 • If the inverter remains connected to the grid and the limitation is active, contact customer assistance
– LIMxxx% CODE:04
– Display symbol b6		 Power limitation due to low grid voltage:
The message indicates that an output power limitation may occur since a low grid voltage (AC) condition has been recorded.
LIM xxx% = Power reduction percentage
Examples:
LIM 100% = no power limitation
LIM 50% = limitation to 50% of the output nominal power		 • Check that the grid voltage is lower than the minimal voltage. Should this condition persist, contact the grid operator to resolve the problem.
– LIMxxx% CODE:05
–  Display symbol b7		 Power limitation due to excess temperature:
The message indicates that a power limitation is active since an excess temperature condition has been recorded inside the inverter (This parameter depends also on the power which the inverter must provide since the measurement of temperatures is taken internally and is influenced by the heat dissipated by the components of the inverter itself).
LIM xxx% = Power reduction percentage
Examples:
LIM 100% = no power limitation
LIM 50% = limitation to 50% of the output nominal power		 • Check that the inverter is not exposed to direct sunlight. Wait for the temperatures to which the inverter is exposed to return to the operating range and for the inverter to cool down.
– If the problem (once the ambient temperature has returned within the range) persists, contact customer assistance
– LIMxxx% CODE:06
–  Display symbol b6		 Power limitation for input over-voltage:
The message indicates that a power limitation is active since an input over voltage (AC) has been recorded.
LIM xxx% = Power reduction percentage
Examples:
LIM 100% = no power limitation
LIM 50% = limitation to 50% of the output nominal power		 • It is necessary to measure the input voltage inside the inverter with a voltmeter.
– If it is higher than the maximum voltage of the operating range, the alarm is genuine and it is necessary to check the configuration of the PV generator. If the voltage has also exceeded the maximum input threshold the inverter could be damaged.
– If it is lower than the maximum voltage of the operating range, the alarm is caused by an internal malfunction and it is necessary to contact customer assistance.

All the information in the tables above has been taken from the ABB Aurora Power-One Inverter user manual’s Troubleshooting section.  Should you follow the troubleshooting steps above but are still having issues with your ABB solar inverter, check if it’s still within the 5 year warranty period. If it is we recommend contacting the equipment installer or supplier.

If your ABB Aurora Power-One Inverter is outside the warranty period or your original installation company is no longer trading we suggest that you contact a local professional solar power expert. If you’re in the Gold Coast or Brisbane area contact Gold Coast Power Solutions here and we will be in touch to provide you with further assistance as soon as possible.

Need a quality solar inverter? We deliver Australia wide
Got A Question About Solar Power? Click Here For Answers!

The post ABB Aurora Power-One Inverter Fault & Error Codes appeared first on Gold Coast Solar Power Solutions.

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Geoprotek Solar Inverter Isolation Fault

February 28, 2017, 9:59 pm
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Geoprotek Solar Inverter Isolation Fault Error Message

Geoprotek Solar Inverter Isolation FaultIf your Geoprotek Solar Inverter is showing an Isolation Fault message there will be three clear signs that you have this issue:

  1. The “fault” light is on
  2. The “power-on” light is off
  3. The screen displays an “isolation fault” message

What does the Geoprotek Solar Inverter Isolation Fault mean? 

An isolation fault message on a Geoprotek solar inverter is usually an indicator that you have a problem on the DC side of your solar power system, so that’s an issue with the solar panel side of your system. This could potentially be caused by a few things:

  • Moisture has entered into the system
  • Potentially an animal such as a possum or rat may have chewed into the solar cables

These are things which would need to checked by a solar accredited electrician, but the first thing we would recommend is attempting a reboot of the system.

Get help from Gold Coast Solar Power Solutions by filling out this solar inverter help form

How to Reboot Your Geoprotek Solar Inverter

There should be instructions on your inverter on how to reboot it, but just in case there aren’t, you should:

  1. Turn off the solar supply main switch (or inverter AC isolator if present)
  2. Then, turn off the PV array DC isolator.
  3. The screen will then go completely blank.
  4. Do the reverse in order to turn the inverter back on.

If after rebooting the system you are still seeing the Isolation Fault error, then you should contact a solar-accredited electrician who can help you solve your problem and get your Geoprotek Inverter up-and-running again as soon as possible.

For further advice please complete the form above under the URGENT heading and we’ll assist you further.

Need a quality solar inverter? We deliver Australia wide

Got A Question About Solar Power? Click Here For Answers!

The post Geoprotek Solar Inverter Isolation Fault appeared first on Gold Coast Solar Power Solutions.

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STC Calculator

March 6, 2017, 5:53 pm
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Fronius STATE 567 message on GALVO PRIMO SYMO inverters

March 12, 2017, 3:32 pm
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Fronius STATE 567 Message on the GALVO, PRIMO and SYMO range of Fronius inverters

Fronius STATE 567 message on Fronius GALVO, PRIMO and SYMO solar invertersIf your Fronius GALVO, PRIMO or SYMO solar inverter is displaying a STATE 567 message on the screen we have some good news and bad news for you;
The Good News: Your Fronius solar inveter is still working and does not have a fault.
The Bad News: Your Fronius solar inverter is not producing as much power as it should be.

What does the Fronius STATE 567 message on the GALVO, PRIMO and SYMO inverters mean?

The Fronius STATE 567 message is telling you that the Grid Voltage Dependent Power Reduction is active. It all makes sense now doesn’t it? Well maybe not.. In laymans terms what the STATE 567 message is saying is that the voltage of the electricity grid is higher than it should be. Due to this the inverter is reducing the power output of the inverter to try to keep the grid voltage within permissable limits. When the STATE 567 message is shown the inverter is still working but the power production of the system may be substantially decreased, which is not what you want to hear.

Get help from Gold Coast Solar Power Solutions by filling out this solar inverter help form

What can you do about the STATE 567 message?

The Grid Voltage Dependent Power Reduction mode (GVDPR) setting is a requirement of the latest Australian Standards however there is a couple of things that can potentially be done to try and limit the operation of this mode as follows:

1. Adjust the inverter settings: Out of the box the Fronius GALVO, PRIMO and SYMO solar inverters are set with the GVDPR operating if the grid voltage is higher than 250V. Some Grid Network Service Providers such as Energex allow this setting to be changed to 255V from 250V which in most cases will eliminate the issue. This setting can only be changed by an accredited solar electrician with the approval of the local electricity provider: this is not your electricity retailer but rather the entity who maintains the electricity network in your area. In South East QLD it’s Energex. We recommend you talk to the company who installed your Fronius inverter to make sure this setting has been changed if appropriate. PLEASE DON’T CALL US!! TALK TO THE PEOPLE WHO INSTALLED YOUR INVERTER!!

2. Check the Grid Voltage: If your Fronius inverter has been set with the GVDPR at the maximum level that the local electricity provider allows and you are still having STATE 567 issues then the voltages on the grid should be checked. It’s best to do this in the middle of the day with your inverter switched off. If the measured voltage is still really high (above 255V) then you may need to talk to your electricity provider as they will need to look into why the voltage is so high. Your electricity provider has an obligation to provide you with a stable grid voltage which should be below 255V.

3. Check the Voltage Rise in your AC cables: If you have tried step 1 and 2 above and voltage on the grid seems okay with the inverter turned off then you may have an issue with voltage rise in your system. Please contact your original installer to check this out for you. A maximum of 2% voltage rise is allowed, if the voltage rise is higher than this some of the AC cables at your property may require upgrading.

Get help with your Fronius STATE 567 message

If you need further assistance with a STATE 567 message please talk to the people who installed your solar inverter. If they are no longer around or of no help please complete the form above under the URGENT heading and we’ll assist you further.

Need a quality solar inverter? We deliver Australia wide

Got A Question About Solar Power? Click Here For Answers!

The post Fronius STATE 567 message on GALVO PRIMO SYMO inverters appeared first on Gold Coast Solar Power Solutions.

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Oelmaier Solar Inverter Not Working

March 30, 2017, 12:22 am
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Oelmaier Solar Inverter Not Working

Oelmaier Solar Inverter Not WorkingDo you have a sneaking suspicion that your Oelmaier Solar Inverter isn’t working? If so you’ve come to the right place, but before we go any further there’s a couple of things to know about your inverter first.

  1. Oelmaier inverters were sold in Australia by EcoKinetics, who have since gone out of business.
  2. Due to this Oelmaier doesn’t support any of their products in Australia so any warranty you may think you have is useless.

 

How Do I Know My Oelmaier Solar Inverter Isn’t Working?

There are three different ways to identify that your Oelmaier Solar Inverter is not working:

  1. The Revenue Data menu shows 0 Watts under the “W Day” subheading during the day
  2. The Solar Panel Data menu shows a current of 0 Amps from the solar panels when the sun’s out

If you are seeing one of the above on your Oelmaier inverter then it sounds like it isn’t working; the first thing we recommend you try and do about it is attempt to reboot the inverter by following the instructions below:

Get help from Gold Coast Solar Power Solutions by filling out this solar inverter help form

How to Reboot Your Oelmaier Solar Inverter

Your Oelmaier inverter can be a bit like a computer in that sometimes it can run into a glitch which a simple reboot will fix. You can reboot your Oelmaier inverter by following these steps:

  1. Turn OFF the inverter AC isolator (if present beside inverter) or the Solar Supply Main Switch in the switchboard
  2. Turn OFF the PV array DC isolator(s)
  3. Wait for the inverter screen to go completely blank
  4. Turn ON the PV array DC isolator(s)
  5. Turn ON the inverter AC isolator (if present beside inverter) or the Solar Supply Main Switch in the switchboard
  6. Wait 2-3 minutes for the inverter to restart.

Hopefully this will fix the problems with your inverter, but if not, you may see one or more of these error messages upon rebooting:

  1. Error AC Line
  2. Error DC Current

If after attempting the reboot and waiting a couple of minutes for the inverter to start up you are still having the same issue then you need some qualified assistance. The best thing you can do is have a solar accredited electrician come and take a look at the inverter for you. Unfortunately, since Oelmaier doesn’t support their products within Australia, it is unlikely you will be able to make a warranty claim if the issue ends up being with the inverter. If it does end up being a problem with the Oelmaier inverter the best thing to do is replace it with a good quality new inverter complete with full factory warranty. You could pay quite a bit of money to try and have it fixed and then at the end of the day you still have an inverter with no warranty that could fall over again tomorrow.

For further advice please complete the form above under the URGENT heading and we’ll assist you further.

Need a quality solar inverter? We deliver Australia wide

Got A Question About Solar Power? Click Here For Answers!

The post Oelmaier Solar Inverter Not Working appeared first on Gold Coast Solar Power Solutions.

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B&B Solar Inverter

March 30, 2017, 2:26 pm
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B&B Solar Inverters

B&B Solar InverterB&B solar inverters are designed and manufactured by a Chinese company B&B, which is a subsidiary of another company called MOSO. We first came across the B&B solar inverters after receiving a typical phone call – a customer with a B&B inverter installed by another company. Now a couple of years later they are having issues with the inverter and lo and behold! The company who installed the system isn’t around! Unfortunately the B&B inverter company isn’t represented locally in Australia and this is always a big problem. No Australian representation = No support. Yes you can ring China and try and talk to the manufacturer. From our personal experience I wish you luck with that.

It’s always important to frequently check the operation of your solar inverter to ensure it’s working correctly. You can be sure your B&B solar inverter is working normally by checking the following:

  1. The inverter says “On Grid”
  2. The readout shows there is power being produced in W (Watts)
  3. The inverter has 2 green lights on

Problems With Your B&B Solar Inverter

When the B&B solar inverter is operation the red alarm light to the top right of the screen area should not be lit. If the alarm light is lit then there is a an issue with your solar power system and it isn’t working. If you ever see the red alarm light on and the sun is out, the first thing we would recommend you try is a reboot of the B&B inverter.

Get help from Gold Coast Solar Power Solutions by filling out this solar inverter help form

How to Reboot Your B&B Solar Inverter

Your B&B inverter can be a bit like a computer in that sometimes it can run into a glitch which a simple reboot will fix. You can reboot your inverter by following these steps:

  1. Turn OFF the inverter AC isolator (if one is present) or the Solar Supply Main Switch in the switchboard
  2. Turn OFF the PV array DC isolator(s)
  3. Wait for the inverter screen to go completely blank
  4. Turn ON the PV array DC isolator(s)
  5. Turn ON the inverter AC isolator (if one is present) or the Solar Supply Main Switch in the switchboard
  6. Wait 2-3 minutes for the inverter to restart.

If after attempting the reboot and waiting a couple of minutes for the inverter to start up you are still having the same issue then you need some qualified technical assistance. The best thing you can do is have a solar accredited electrician come and take a look at the inverter for you – if the company that originally installed it for you is still around I would recommend giving them a call, however since you’re on this page I doubt they are..

For further advice please complete the form above under the URGENT heading and we’ll try to assist you further.

Need a quality solar inverter? We deliver Australia wide

Got A Question About Solar Power? Click Here For Answers!

The post B&B Solar Inverter appeared first on Gold Coast Solar Power Solutions.

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Sunny Roo Solar Inverter Lights Flashing

May 8, 2017, 10:13 pm
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Sunny Roo Solar Inverter Lights Flashing

Sunny Roo Solar Inverter Lights FlashingAre the 3 lights on your Sunny Roo Solar Inverter flashing and all the figures on the screen reading 0?

Having all three lights flashing and the screen displaying 0’s is an indication that there’s an issue with your solar inverter. When the SunnyRoo Solar Inverter lights flashing problem occurs, the first thing we recommend you try to do with the system is attempt to reboot the system. Rebooting will generally clear any glitches in the system, thus bringing the solar inverter back to regular performance, a bit like a computer that has run into a software problem.

Get help from Gold Coast Solar Power Solutions by filling out this solar inverter help form

How to Reboot Your Sunny Roo Solar Inverter

There should be instructions near your inverter on how to reboot your inverter, but if there aren’t, please follow the steps:

  1. Turn OFF the solar supply main switch (or inverter AC isolator if present).
  2. Turn OFF the PV array DC isolator.
  3. Wait for the inverter screen to go completely blank
  4. Turn ON the PV array DC isolator.
  5. Turn ON the solar supply main switch (or inverter AC isolator if present).
  6. Wait a few minutes while the inverter boots back up.

If after restarting the inverter you are still having the same issue with all the lights flashing, it looks like you have an internal error with your inverter. Unfortunately an internal error like this will mean your inverter needs to be repaired or replaced.

The Sunny Roo, Sunna and Beyon Building companies are no longer in business, so your product will not be covered under warranty. You could pay around $500 to repair your inverter, but then after paying out that good money you are still exposed to future issues with the inverter that would once again cost a lot of money to fix. We highly recommend replacing faulty Sunny Roo, Sunna and Beyond Building solar inverters with a quality new inverters backed by a full manufacturers warranty.

For further advice please complete the form above under the URGENT heading and we’ll assist you further.

Need a quality solar inverter? We deliver Australia wide

Got A Question About Solar Power? Click Here For Answers!

The post Sunny Roo Solar Inverter Lights Flashing appeared first on Gold Coast Solar Power Solutions.

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Sharp JH1600e Solar Inverter d-20 Error Code

May 9, 2017, 3:42 am
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Sharp JH1600e Solar Inverter d-20 Error Code

Are you seeing a d-20 error code on your Sharp JH1600e Solar Inverter and Sharp JH1600e Solar Inverter d-20 Error Codeyou’re not sure what it means or what you should do about it?

The Sharp JH1600e d-20 error code is an indicator that the inverter is having a problem with its internal temperature sensor – actually in the inverter manual it explains the d-20 event code as “Temperature Sensor Broken”. It’s possible the temperature inside your solar inverter is too irregular for the temperature sensor to process however an internal fault is the most likely cause.

If you’re having an issue with the internal temperature sensor inside your Sharp JH1600e the inverter will be displaying the following:

  1. The “d-20” error code is being shown on the display.
  2. The “EVENT” light is lit red.
  3. The ON-GRID light is not lit.

What to do about a Sharp JH1600e d-20 error code

As soon as you notice that the ON-GRID light isn’t green and the sun is out you really want to take action ASAP as your solar power system isn’t working. First of all we recommend you try a solar power system reboot. Occasionally this will rectify the d-20 fault and restore your Sharp JH1600e solar inverter to regular operation.
Get help from Gold Coast Solar Power Solutions by filling out this solar inverter help form

How to Reboot Your Sharp JH1600e Solar Inverter

There should be instructions adjacent to your inverter on how to reboot it, but if you can’t find them please follow the steps:

  1. Turn OFF the solar supply main switch (or inverter AC isolator if present).
  2. Turn OFF the PV array DC isolator.
  3. Wait for the inverter screen to go completely blank.
  4. Turn back ON the PV array DC isolator.
  5. Turn back ON the solar supply main switch (or inverter AC isolator if present).
  6. Wait a few minutes while the inverter boots back up.

If after restarting the inverter the screen returns to the d-20 error code message, it looks like you do have an internal problem with the temperature sensor inside your inverter. Unfortunately an internal temperature sensor error like this will mean your inverter needs to be repaired or replaced.

Sharp JH1600e Solar Inverter Warranty

The manufacturer warranty on the Sharp JH1600e inverter is for a period of 5 years from the installation date and does cover the d-20 error code issue. To make a warranty claim give Sharp a call with your serial number and proof that the system was installed within the last five years and Sharp should be able to help you further.

My Warranty Has Expired – What Should I Do?

If your warranty has expired unfortunately you will need to pay to have your inverter repaired or replace the inverter altogether. We don’t recommend the repair option as it will cost quite a bit and if the repaired inverter breaks down again you’ll have to fork out even more. We highly recommend replacing faulty, out of warranty Sharp JH1600e inverters with a quality new inverter backed by a full manufacturers warranty.

For further advice please complete the form above under the URGENT heading and we’ll assist you further.

Need a quality solar inverter? We deliver Australia wide

Got A Question About Solar Power? Click Here For Answers!

The post Sharp JH1600e Solar Inverter d-20 Error Code appeared first on Gold Coast Solar Power Solutions.

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Mudgeeraba Bowls Club 25kW Solar Power System

June 25, 2017, 3:38 pm
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Mudgeeraba Bowls Club Logo

Mudgeeraba Bowls Club is a two green lawn bowls club situated at Mudgeeraba on the Gold Coast. As a local organisation catering for the bowling community the club has unenviable job of trying to keep prices for patrons as affordable as possible whilst ensuring the running costs of the club are covered. With the continual rise in power costs over the last few years the decision was made to investigate the viability of a solar power system for the club in the hope that it would make a significant dent in the clubs power bills.

Mudgeeraba Bowls Club Solar Power System proudly supplied and installed by Gold Coast Solar Power SolutionsWhen Gold Coast Solar Power Solutions were first approached by the club to investigate the viability of a solar power system there already was a solar power system installed, unfortunately however this system was of very poor quality, drastically undersized for the clubs requirements and very poorly installed. This existing system was also taking up prime north facing roof real estate with inefficient old solar panels so the decision was made to provide for the removal of the existing solar power system within the scope of works of a new solar power system proposal.

Gold Coast Solar Power Solutions was asked to provide a solution to suit the clubs requirements and after inspecting the facility and assessing the clubs power consumption history a 24.96kW solar power system was designed to suit the sites day time power consumption. At the request of Energex this system was also designed to be a “zero export” system; Energex would not allow any surplus solar power to be sent back to the power grid.

Mudgeeraba Bowls Power consumption production
Graph showing power consumption and production at the club
The solar proposal utilising quality equipment complete with long warranties was presented to the management team and with the systems estimated Return on Investment (RoI) of just 3 years and estimated power bill savings to an amount greater than $230,000 over the next 25 years the decision was made by the board to move forward with the installation.

In October 2016 Gold Coast Solar Power Solutions supplied and installed 96 x Jinko 260W Smart solar panels on the Mudgeeraba Bowls Club connected to a Solar Edge 25 kW 3 phase inverter. Utilising the SolarEdge module level power optimisation and monitoring technology allows both the Bowls Club management and Gold Coast Solar Power Solutions to keep a close eye on the performance of the entire system and ensure the very highest yield is achieved from each solar panel installed.

View current production information on the Mudgeeraba Bowls Club solar power system here.

Since installation the Mudgeeraba Bowls Club have seen their power bills cut by over 40% which comes to a substantial dollar value that is only set to increase as the price of grid power continues to rise.

Company / Organisation Mudgeeraba Bowls Club
Location Mudgeeraba, Gold Coast Australia
Installation Date October 2016
Industry Club / Entertainment
Solution 96 x Jinko 260 W Smart Solar Panels
1 x SolarEdge 25 kW 3 phase Inverter
1 x SolarEdge Electricity Meter
Estimated Savings Over 25 Years Over $230,000.00
CO2 Equivalent Abatement per year 31 Tonnes
Energy Output per year 37,870 kWh

Click here for a FREE, no obligation quotation for home solar power from your Gold Coast solar power experts.

Business solar power system mudgeeraba

The post Mudgeeraba Bowls Club 25kW Solar Power System appeared first on Gold Coast Solar Power Solutions.

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Growatt Solar Inverter PV Isolation Low

May 11, 2017, 5:32 pm
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Growatt Solar Inverter PV Isolation Low

Growatt Solar Inverter PV Isolation LowIs your Growatt Solar Inverter showing a PV Isolation Low message?

When your Growatt solar inverter is operating correctly the inverter light will be a solid green. When the light is red it indicates that your inverter has detected a fault with the system – the particular fault details are displayed on the screen.

Growatt Solar Inverter PV Isolation Low – What does it mean?

According to the Growatt solar inverter manual a PV Isolation Low message on your inverter is telling you that the inverter has detected a problem with the insulation on the system. That’s helpful isn’t it? What this means is the system has detected leakage of electricity in the system to earth, and this condition is called an earth fault. The following list are some of the common causes of solar power earth faults that would make a Growatt solar inverter display a PV Isolation Low message:

  • Moisture ingress in the solar panels
  • Moisture ingress in the cabling, plugs, isolators or inverter
  • Damage to cables in the solar power system

The first thing we recommend you try is a reboot of your solar power system.

Get help from Gold Coast Solar Power Solutions by filling out this solar inverter help form

Rebooting Your Growatt Solar Inverter

It is possible that the error you are seeing with your Growatt inverter is just a glitch which will be fixed be a system reboot. To rebbot your Growatt solar inverter please follow these steps:

  1. Turn OFF the solar supply main switch (or inverter AC isolator if present).
  2. Turn OFF the PV array DC isolator.
  3. Wait for the inverter screen to go completely blank and the red fault light to turn off.
  4. Turn ON the PV array DC isolator.
  5. Turn ON the solar supply main switch (or inverter AC isolator if present).
  6. Wait a few minutes while the inverter boots back up.

If immediately after restarting the inverter you see the error message “PV isolation low” unfortunatley it appears you may have an issue with your system which is going to require the services of a solar accredited electrician to find the fault and advise you further. If you are in South East QLD somewhere near the Gold Coast or Brisbane area we can help.

For further advice please complete the form above under the URGENT heading and we’ll assist you further.

Need a quality solar inverter? We deliver Australia wide

Got A Question About Solar Power? Click Here For Answers!

The post Growatt Solar Inverter PV Isolation Low appeared first on Gold Coast Solar Power Solutions.

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Zeversolar Error Code 35

July 3, 2017, 5:21 pm
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Zeversolar Error Code 35

Zeversolar Error Code 35Is the red fault light on your Zeversolar solar inverter lit and the inverter screen showing a message that reads Error Code 35? If so your solar power system isn’t working, luckily you’ve come to the right place to do something about it!

After seeing the “Error Code 35” error message you will see the readout change to “PAC = 0.0W”, this is telling you that the inverter isn’t outputting any power at all – 0W.

Zeversolar Error Code 35 – What does it mean?

The error code 35 on Zeversolar inverters is telling you that the inverter is not detecting any power from the electricity grid. As the Zeversolar inverter is whats called a “grid tied” inverter it requires a constant steady connection to the electricity grid to function. Without this connection to the grid, whether because of a switch is turned off somewhere or a there is power failure in the street the inverter will shutdown, display the Error Code 35 and wait for the grid to come back online.

Get help from Gold Coast Solar Power Solutions by filling out this solar inverter help form

Zeversolar Error Code 35 – What to do

If you are having this issue wit your Zeversolar inverter the first thing we recommend you do is check all the AC connections to your solar inverter as follows:

  1. Check the cables going into your inverter are securely plugged into the inverter.
  2. The inverter AC isolator should be ON (if present this will be a switch beside the inverter).
  3. The solar supply main switch on your switchboard should be ON.
  4. Check that you don’t have a black out. Are your other appliances working?

If one of these switches is OFF please turn it back ON. If this was the fault then the system should start operating again within a few minutes. If you have checked your other appliances and you are experiencing a black out when the power comes back on the Zeversolar inverter should automatically restart as normal.

If you’ve tried all the above and are still having an issue we recommend you should call a local solar accredited electrician for professional help with your system. They will be able to determine whether the problem is with your inverter or the grid and help you with any further steps to rectify the fault from there.

For further advice please complete the form above under the URGENT heading and we’ll assist you further.

Need a quality solar inverter? We deliver Australia wide

Got A Question About Solar Power? Click Here For Answers!

The post Zeversolar Error Code 35 appeared first on Gold Coast Solar Power Solutions.

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CMS 10000 solar inverter ERR DC SENSOR

July 3, 2017, 5:50 pm
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CMS 10000 Solar Inverter ERR DC SENSOR

CMS 10000 solar inverter ERR DC SENSORIs your CMS 10000 Solar Inverter showing an ERR DC SENSOR message on the screen? If so it’s not good news, as when this message is being displayed your solar power system isn’t working. Thankfully you’ve noticed the message and can now take action to rectify the issue.

The ERR DC SENSOR message is referring to a DC sensor inside the inverter that is in an error state.

When you see this ERR DC SENSOR message the first thing we recommend you try is pressing “OK” to clear the error. If that doesn’t work, try rebooting the system as it is possible that the system has a glitch which a reboot may rectify.

Get help from Gold Coast Solar Power Solutions by filling out this solar inverter help form

How to reboot (and hopefully clear) your CMS 10000 Solar Inverter ERR DC SENSOR message

There should be instructions near your inverter on how to reboot your inverter, but if there isn’t, please follow the steps:

  1. Turn OFF the solar supply main switch (or inverter AC isolator if present).
  2. Turn OFF the PV array DC isolator(s).
  3. Wait for the inverter screen to go completely blank
  4. Turn ON the PV array DC isolator.
  5. Turn ON the solar supply main switch (or inverter AC isolator if present).
  6. Wait a few minutes while the inverter boots back up.

If after you reboot the system the inverter again displays the(“ERR DC SENSOR”) error message turn the system off. This will stop the beeping (if it is). Unfortunately it looks like you have an internal fault with the inverter which is going to require attention to get your solar power system back into operation.

The CMS company is no longer around, so you are not covered by warranty and the best thing to do will be replace the inverter. We recommend the Fronius Symo 10 solar inverter as a good quality replacement for your CMS inverter. Speak to a local solar accredited electrician and they will help you make the decision.

For further advice please complete the form above under the URGENT heading and we’ll assist you further.

Need a quality solar inverter? We deliver Australia wide

Got A Question About Solar Power? Click Here For Answers!

The post CMS 10000 solar inverter ERR DC SENSOR appeared first on Gold Coast Solar Power Solutions.

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JFY Solar Inverter Stuck On Standby

May 11, 2017, 6:24 pm
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JFY Solar Inverter Stuck on Standby

JFY Solar Inverter Stuck On StandbyHave you just checked yoursolar power system and found your JFY Solar Inverter stuck on standby? When a JFY solar inverter is stuck on standby the screen will usually be displaying “PAC = 0.0W”. A 0W reading tells you that no power is being generated by your solar power system. Your JFY solar inverter with this readout isn’t doing anything and you’ll want to work out why.

The standby mode on a JFY solar inverter is completely normal in certain situations, such as when there isn’t enough power being generated by the solar panels. This could be at times where the sun is just rising or setting, or if the sky is heavily overcast. So if there’s a very low amount of light from the sun don’t worry too much about the Standby message, it’s completely normal in these situations.

When the JFY inverter Standby message is a problem

Is the sun shining brightly and you’re still getting a Standby 0.0W message on your JFY solar inverter? If so it looks like we have a more serious problem on our hands. The first thing we recommend you try if you find yourself in this situation is a reboot of your JFY solar inverter.

Get help from Gold Coast Solar Power Solutions by filling out this solar inverter help form

How to Reboot Your JFY Solar Inverter Stuck on Standby

Rebooting your solar inverter is quite simple, but it’s important you follow the procedure correctly to avoid damaging your system. There should be instructions near your inverter on how to reboot your inverter as follows:

  1. Turn OFF the solar supply main switch (or inverter AC isolator if present).
  2. Turn OFF the PV array DC isolator.
  3. Wait for the inverter screen to go completely blank
  4. Turn ON the PV array DC isolator.
  5. Turn ON the solar supply main switch (or inverter AC isolator if present).
  6. Wait a few minutes while the inverter boots back up.

If after restarting the inverter you continue to see the same “Standby PAC = 0.0W”, it’s likely that your inverter has an internal fault and will need to be repaired or replaced. If your system was installed within the last 5 years it should be covered under the JFY’s manufacturer warranty.

If your inverter is out of the warranty period you are left with 2 options:

  1. Try to get the inverter repaired (could cost around $500)
  2. Replace the inverter with a new solar inverter with full manufacturer warranty 

We don’t recommend option 1 as you will still be exposed to future issues with the inverter that would once again cost a lot of money to fix. We highly recommend replacing faulty inverters with a quality new inverter backed by a full manufacturer warranty to ensure you aren’t out of pocket again should another fault develop.
For further advice please complete the form above under the URGENT heading and we’ll assist you further.

Need a quality solar inverter? We deliver Australia wide

Got A Question About Solar Power? Click Here For Answers!

The post JFY Solar Inverter Stuck On Standby appeared first on Gold Coast Solar Power Solutions.

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MacSolar Solar Inverter Error Record Code 19

July 9, 2017, 5:43 pm
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MacSolar Solar Inverter Error Record Code 19

MacSolar error record code 19Have you just checked your MacSolar solar inverter and been greeted by a red fault light? Did you also notice an Error Record Code 19 on the screen?

If so, I’m really sorry.

When the red fault light is lit on your MacSolar Solar Inverter your inverter isn’t working, and if the sun’s shining that’s not what you want to hear! It’s a good thing you noticed because now we can take action and quickly diagnose the problem before it costs you any more money.

First off, when a MacSolar solar inverter is operating properly, there should be two things present:

  1. The “Power” light should be lit green.
  2. The “Run” light should be lit green.

If one of these lights isn’t on your inverter is probably still trying to start up. You should hear the relays clicking inside the inverter as it attempts to startup. If the solar inverter fails to properly start up, the red “fault” light will be lit as in the picture above. This indicates your MacSolar solar inverter has an error and needs attention.

What error does your MacSolar have?

When most solar inverters have an issue they will very clearly display it for all the world to see, however MacSolar inverters are a little more secretive when it comes to their error records. To find the reason your MacSolar inverter is showing a red light, click down on the menu to the “record info” option and hit “enter”. If the interface indicates “error record code 19”, as in the picture above it means your solar inverter has had a relay failure. This is an internal problem and it’s quite likley you’ll have to replace or repair your inverter, but it is best to try rebooting it first before giving up all hope.

Get help from Gold Coast Solar Power Solutions by filling out this solar inverter help form

How to Reboot Your MacSolar Solar Inverter with Error Record Code 19

There should be instructions on the side of your inverter on how to do a full reboot as follows, please follow the steps:

  1. Turn OFF the solar supply main switch (or inverter AC isolator if present).
  2. Turn OFF the PV array DC isolator.
  3. Wait for the inverter screen to go completely blank
  4. Turn ON the PV array DC isolator.
  5. Turn ON the solar supply main switch (or inverter AC isolator if present).
  6. Wait a few minutes while the inverter boots back up.

If after waiting a couple of minutes for the solar inverter to fully power-up, the red “fault” light comes on again, your solar inverter will require replacement or repair.

Unfortunately MacSolar is no longer in business, so your inverter will not be covered under warranty. It is possible to pay around $500 to repair your inverter, but that would still leave you with no warranty and an inverter that could develop another fault at any moment. If you do choose to go the repair route, the inverter Model # and wattage are located on the information plate on the right side of the solar inverter and will be useful to any repair company you speak with. That being said, we highly recommend replacing faulty MacSolar solar inverters with a quality new inverter backed by a full manufacturers warranty.

For further advice please complete the form above under the URGENT heading and we’ll assist you further.

Need a quality solar inverter? We deliver Australia wide

Got A Question About Solar Power? Click Here For Answers!

The post MacSolar Solar Inverter Error Record Code 19 appeared first on Gold Coast Solar Power Solutions.

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SMA Sunnyboy Inverter Disturbance Vac Bfr

July 10, 2017, 2:23 pm
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SMA Sunnyboy Inverter Disturbance VAC BFR

Sunnyboy Inverter Disturbance Vac BfrHave you just checked your SMA Sunnyboy inverter and been greeted by an orange failure light and a “disturbance VAC BFR” message?

The SMA Sunnyboy inverter disturbance Vac Bfr message is telling you that your inverter isn’t detecting any power from the electricity grid. This may be because no power is available from the grid or it may be that the power coming from the grid is not complying to the parameters set inside the inverter.

Disturbance Vac Bfr Message? Here’s what to do.

When your inverter is displaying a Disturbance Vac Bfr message your solar power system isn’t working because the inverter is not detecting the correct power from the grid. The first things to check are as follows:

  • The AC plug on the inverter is in place and fully screwed in.
  • The inverter AC isolator switch beside the inverter (if present) is in the ON position.
  • The Solar Supply Main Switch in your switchboard is in the ON position.
  • Are your other electrical appliances working? If not you may have a power failure.

If you have checked all the above and everything seems fine it looks like you are going to have to call in some professional help. We recommend you contact a local solar accredited electrician for further assistance.

Get help from Gold Coast Solar Power Solutions by filling out this solar inverter help form

Further Assistance with the Disturbance Vac Bfr Message

The first thing a solar accredited electrician will do is determine whether the problem is with your solar inverter or the power coming to the inverter from the grid. The first thing the electrician should check is that the correct AC voltage is present at the AC plug connecting to the inverter. If around 240 volts is present at this plug then it looks like the problem may be with your inverter.

If on checking the voltage at this plug it’s found that there is no voltage present it proves that the problem is somewhere between the inverter and electricity grid. This will be a process of elimination to work out where the problem is – the good news is it’s not a problem with your SMA Sunnyboy inverter!

Is your SMA Sunnyboy inverter the problem?

If the solar inverter is the problem the first thing to do is check whether it is still covered by the factory warranty. All SMA inverters came with a minimum of 5 years warranty – some came with a 10 year warranty. If it’s outside the warranty period we recommend replacing the faulty inverter with a new one. You could try and get it repaired however you won’t be getting much change from $500 and are still left with an inverter with no warranty that could have another issue next week requiring more of your hard earned money. A new inverter would be covered by a warraenty and provide you with peace of mind for a good few years to come.

If you are in South East QLD somewhere near the Gold Coast or Brisbane area we can help.

For further advice please complete the form above under the URGENT heading and we’ll assist you further.

Need a quality solar inverter? We deliver Australia wide

Got A Question About Solar Power? Click Here For Answers!

The post SMA Sunnyboy Inverter Disturbance Vac Bfr appeared first on Gold Coast Solar Power Solutions.

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Signal Advantage 30kW Commercial Solar Power System

July 16, 2017, 6:13 pm
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30kW solar power system installed at Signal AdvantageSignal Advantage is an Australian-owned and operated business specialising in producing corporate name badges for all types of businesses. As a local Gold Coast business the continual escalation in power costs have been a concern for the management, and as such it was decided that enquiries should be made into possible ways to lower the business quarterly power bills.

Operating from the Gold Coast suburb of Coomera, in an established premises with a large roof space and with the beautiful Gold Coast sun shining down for a good portion of the year solar power was an obvious choice as a potential option for reducing these power bills, so Gold Coast Solar Power Solutions were contacted to analyse this option.

Signal Advantage 30kW solar power systemOn inspection of the business premises, examination of the electricity accounts and discussing the future plans for the business Gold Coast Solar Power Solutions designed a 30.45kW solar power system to suit the sites week day power consumption. As the Signal Advantage business is actually over 2 units a 10kW Fronius SYMO solar inverter was selected connected to 36 x 290W JA Solar panels for the unit with the smaller power consumption. For the unit with the main production component of the business and also the highest power consumption a 15kW Fronius SYMO inverter connected to 69 x 290W JA Solar panels was selected.

As the principle power consumption on the property is only on weekdays it leaves the 2 days over the weekend with a large amount of solar power production that is surplus to the business requirements. As this was the case the 15kW inverter was selected to allow for full export of surplus solar power over the weekends. With an inverter larger than 15kW in size Energex will usually request that the system be setup to be “zero export”. Zero export means that the solar power system would need to be setup to ensure that no solar power is sent back to the grid at all – by keeping to a 15kW inverter it ensures that full export is possible of all the weekend solar power production, which even with a small feed in tariff does make a big difference to the system returns in the long term.

Gold Coast Solar Power Solutions are the business solar power experts

The solar proposal utilising quality Fronius solar inverters and Tier 1 JA Solar panels complete with long warranties was presented to the business owner and with the systems estimated Return on Investment (RoI) of just 3 years and estimated power bill savings to an amount greater than $250,000 over the next 25 years the decision was made to move forward with the installation.

In June 2017 Gold Coast Solar Power Solutions supplied and installed 105 JA Solar 290W panels on the business connected to the two 3 phase Fronius SYMO solar inverters with zero down time for the business as the switchboard work, electrical connections and testing were scheduled to be completed outside of business hours.

With the installation of Fronius Smart meters the Signal Advantage management are able to keep an eye on the how the system is performing and how the consumption of the business is being offset by the solar power system. The Fronius Solar.Web monitoring portal also allows Gold Coast Solar Power Solutions to keep a close eye on the performance of the entire system and ensure the very highest yield is achieved for the customer.

Click here for a FREE, no obligation quotation for home solar power from your Gold Coast solar power experts.

Company / Organisation Signal Advantage
Company Website signaladvantage.com
Location Coomera, Gold Coast Australia
Installation Date June 2017
Industry Corporate Name Badges & Label Business
Solution 105 x 290 W JA Solar Panels
1 x Fronius SYMO 15 3 phase 15kW Inverter
1 x Fronius SYMO 10 3 phase 10kW Inverter
2 x Fronius 3 phase 63-3A Smart Meters
Estimated Savings Over 25 Years Over $250,000.00
CO2 Equivalent Abatement per year 33 Tonnes
Energy Output per year 40,471 kWh

Click here for a FREE, no obligation quotation for business solar power from your Gold Coast solar power experts.

The post Signal Advantage 30kW Commercial Solar Power System appeared first on Gold Coast Solar Power Solutions.

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